Healthcare RCM Billing Leader & Team Coach

Amperos; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Amperos is seeking a Billing Manager to own a book of client accounts and lead the team that runs them. You will balance people management, operations, and trusted advisor duties, shaping processes, staffing, and performance across accounts.

You will guide production quality, set targets, review metrics with Team Leads, and collaborate with peers to drive efficiencies in healthcare revenue cycle management and denial handling.

Qualifications

• 8+ years of leadership experience, including meaningful time directly managing billing or RCM teams in healthcare RCM.
• Deep RCM domain knowledge: fluent on denial management, A/R aging, payer behavior, and reimbursement trends.
• Experience staffing and scaling a team to match a changing book of business.
• Experience managing offshore teams, including performance management across geographies.
• Comfortable owning multiple client relationships and multiple direct/indirect reports at once.
• Experience with leading PM systems (ModMed, NextGen, Athenahealth, or similar) and payer portals.
• Direct, clear communicator, comfortable delivering hard feedback and handling escalations.
• Ability to work US hours (9am-6pm ET)

Responsibilities

• Own your client portfolio and staff/restaff accounts as needed to match book complexity.
• Deliver on production and quality targets; track and review metrics with Team Leads.
• Act as a trusted RCM advisor, discussing workflows, denial trends, and performance with clients.
• Manage and coach your people through formal 1-on-1s and performance conversations.
• Collaborate with peer Billing Managers to share best practices and drive efficiencies across the team.

Skills

Leadership

RCM knowledge

Communication

Client management

Team scaling

Tools

ModMed

NextGen

Athenahealth

Job description

Amperos is seeking a Billing Manager to own a book of client accounts and lead the team that runs them. You will balance people management, operations, and trusted advisor duties, shaping processes, staffing, and performance across accounts.

You will guide production quality, set targets, review metrics with Team Leads, and collaborate with peers to drive efficiencies in healthcare revenue cycle management and denial handling.