Healthcare Quality Analyst — Data & Compliance (Hybrid)

Vanscoy Rare; Coraopolis (Allegheny County); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Vanscoy Rare Pharmacy is seeking a Quality Analyst in Coraopolis, PA to help ensure the program team meets quality and data metrics set by the manufacturer. This role will monitor program activities, conduct audits, facilitate onboarding/training, review adverse events, and calibrate calls with the manufacturer, collaborating with the Program Manager to drive compliant, high-quality results.

The position offers a hybrid work structure with in-office requirements near Pittsburgh and opportunities

Qualifications

• College degree or relevant healthcare experience.
• 2+ years in pharmacy, healthcare, or insurance with customer service focus.
• Strong written and verbal communication skills.
• Ability to manage multi-project workload and deadlines.
• Knowledge of biologic/specialty pharma market and patient access challenges.

Responsibilities

• Monitor program SOPs and ensure adherence to quality expectations.
• Review processes and update to improve efficiency.
• Assist in onboarding, training, and annual trainings and recertification.
• Review adverse events and product complaints and report to third parties.
• Perform ongoing scoring and calibration of call monitoring.
• Identify trends and recommend process improvements.
• Lead quality improvement initiatives and report results.
• Work flexibly between 8:00 AM and 8:00 PM EST, Monday–Friday.
• Organize and report QI data to identify trends and priorities.
• Coordinate external program audits with leadership and compliance.

Skills

Analytical skills

Organizational skills

Effective communication

Time management

Quality assurance

Auditing

Problem solving

Education

Bachelor's or Associate degree

Tools

Microsoft Teams

Excel

Outlook

Word

Job description

Vanscoy Rare Pharmacy is seeking a Quality Analyst in Coraopolis, PA to help ensure the program team meets quality and data metrics set by the manufacturer. This role will monitor program activities, conduct audits, facilitate onboarding/training, review adverse events, and calibrate calls with the manufacturer, collaborating with the Program Manager to drive compliant, high-quality results.

The position offers a hybrid work structure with in-office requirements near Pittsburgh and opportunities