Healthcare QA Partner: Compliance & Client Collaboration

Tempus; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Equal opportunity employer

Competitive salary

Job summary

Tempus in Chicago is seeking a Quality Assurance Specialist to uphold our clinical-grade QA standards and ensure product quality in precision medicine initiatives.

You will partner with clients and internal teams to integrate quality requirements, manage NCRs/CAPAs, and support audits in a fast-paced environment.

The role emphasizes documentation, regulatory awareness, and proactive quality improvements to help deliver the right treatments at the right time.

Qualifications

• Project management experience with ability to organize workstreams and manage timelines.
• Strong client-facing and audit-facing communication of requirements and status.
• Excellent written and verbal communication and stakeholder collaboration.
• Self-motivated, flexible, and detail-oriented with minimal supervision.
• Willingness to learn applicable quality standards and procedures.

Responsibilities

• Serve as QA partner for client-specific projects, coordinating quality activities, deliverables, timelines, risks, and follow-up actions.
• Collaborate with project, product development, operations, regulatory, and other cross-functional teams to integrate quality requirements into project plans and execution.
• Act as a professional, responsive point of contact for clients and external partners on assigned quality matters.
• Support client onboarding, pre-qualification, and project-specific quality questionnaires; collect, review, and coordinate supporting documentation.
• Communicate project status, quality risks, decisions, and action items clearly to internal stakeholders and external client teams.
• Contribute to project planning and governance, including tracking milestones, dependencies, deliverables, and quality-system commitments.
• Manage and track NCRs, CAPAs, deviations, and related investigations, effectiveness checks, and follow-up activities associated with client projects.
• Maintain awareness of applicable regulations and standards and communicate relevant changes or requirements to project stakeholders and management.
• Comply with documented Quality Management System (QMS) procedures and complete assigned training on time.
• Participate in audits as a project quality representative; support response development and closure of project-related observations.
• Perform other duties and projects as assigned and support various quality system areas as needed.

Skills

Project management

Client-facing

Audit-facing

Communication skills

Detail-oriented

Willingness to learn

Job description

Tempus in Chicago is seeking a Quality Assurance Specialist to uphold our clinical-grade QA standards and ensure product quality in precision medicine initiatives.

You will partner with clients and internal teams to integrate quality requirements, manage NCRs/CAPAs, and support audits in a fast-paced environment.

The role emphasizes documentation, regulatory awareness, and proactive quality improvements to help deliver the right treatments at the right time.