Healthcare Project Manager

Socket.dev; New Orleans (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-Term and Long-Term Disability

Generous PTO

No nights or weekends

401(k) with discretionary match

Quarterly performance bonus

Professional development opportunities

Job summary

DelRicht Research in New Orleans seeks an experienced Healthcare Project Manager to guide the start-up of new clinical trials across a growing site network. You will manage timelines, resource plans, and cross-functional coordination to ensure rapid trial activation and patient enrollment.

The role combines clinical expertise, project oversight, and people leadership. You will collaborate with internal teams, sponsors, and CROs to deliver quality startup deliverables on time.

Qualifications

• Three+ years of healthcare project management experience.
• Bachelor’s degree in healthcare, life sciences, business, or related field.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines.
• Experience coaching or leading other team members.
• Attention to detail and quality.
• Organized in a fast-paced environment.

Responsibilities

• Lead study start-up activities to position DelRicht for rapid activation.
• Establish and communicate activation timelines.
• Maintain detailed project plans reflecting responsibilities.
• Identify barriers early and escalate as needed.
• Monitor milestones: activation, first patient screening, first visits, first randomization.
• Provide day-to-day direction and coaching to coordinators.
• Support hiring, onboarding, and training of new team members.
• Ensure training materials and competency packets are completed on time.
• Collaborate across DelRicht with sponsors, CROs, and site operations.

Skills

Project management

Healthcare operations

Communication skills

Leadership

Problem solving

Education

Bachelor’s degree in healthcare, life sciences, business, or related field

Job description

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace in 2023-2026! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Healthcare Project Manager’s Main Objective:

DelRicht Research is seeking an experienced Healthcare Project Manager to guide our team responsible for preparing new clinical trials for successful activation and execution across our growing site network.

This role combines clinical expertise, project management, quality oversight, and people leadership. The Clinical Research Team Lead will help ensure that study resources, internal project plans, and site handoffs are completed accurately and on time. You will work closely with internal site operations, sponsors, Clinical Research Organizations, and DelRicht’s centralized departments to identify barriers early, communicate realistic timelines, and position our sites for rapid activation and successful patient enrollment.

The Clinical Research Team Lead is responsible for driving rapid, predictable study activation through strong project management, technical excellence in CRIO, rigorous quality oversight, and proactive collaboration with site operations and centralized departments.

What You’ll Do

Lead Study Projects During the Initial Launch of the Trial

• Manage study start-up activities within the team’s control, with the goal of positioning DelRicht to achieve first site activated and first site to screen whenever possible.
• Establish, maintain, and communicate accurate activation timelines.
• Maintain detailed project plans reflecting site, study team, and centralized department responsibilities.
• Identify study-specific barriers, dependencies, and trial-limiting factors early.
• Monitor study activation, first patient screening, first patient visits, and first randomization milestones.

Lead and Develop the Team

• Provide day-to-day direction, coaching, and support to assigned coordinators.
• Conduct and document consistent one-on-one meetings.
• Set clear quarterly performance and development goals aligned with department and company priorities.
• Recognize high performers and create opportunities for continued growth.
• Address performance concerns directly, fairly, and promptly.
• Support formal performance reviews and improvement plans when needed.
• Assess team capacity and communicate resource or bandwidth concerns before performance is affected.
• Support hiring, onboarding, and training of new team members.
• Ensure training materials and competency packets are completed accurately and on time.
• Identify opportunities to improve or expand the department’s processes and capabilities.

Partner With Sponsors and Clients

• Represent DelRicht professionally in written, verbal, and virtual client interactions.
• Confirm expectations, activation timelines, milestones, and required next steps with sponsors and stakeholders.
• Help facilitate site introductions and early connections between site teams and Clinical Research Associates.
• Provide responsive, service-oriented communication throughout the startup process.
• Escalate concerns internally before they become external issues whenever possible.
• Communicate significant client requests or escalations to the appropriate team members within one business day.
• Ask thoughtful questions and clarify unknowns before making assumptions or moving forward.

Maintain Quality and Compliance

• Ensure all startup resources align with the protocol and client-provided materials.
• Maintain complete, accurate, and audit-ready study documentation.
• Directly review resources before scheduled handoffs and build sufficient review time into project plans.
• Balance urgency with accuracy, compliance, and participant safety.
• Track errors and trends, provide retraining, and implement corrective actions when needed.
• Hold team members accountable for following established processes consistently.

Collaborate Across DelRicht

• Build strong working relationships across al teams at DelRicht.
• Communicate known or suspected protocol concerns to the appropriate team members.
• Identify site, study, and process trends and communicate them proactively.
• Include site teams in decisions that affect their workflows and study execution.
• Provide accurate, timely information that enables other teams to plan effectively.
• Create a positive, solutions-oriented experience in every interaction.

What Success Looks Like

You consistently:

• Deliver milestones within established expectations.
• Position DelRicht sites to activate and begin screening quickly.
• Ensure startup materials are finalized before handoff without delaying first patient visits.
• Maintain accurate project plans and internal trackers.
• Prevent repeat errors and protocol deviations through strong oversight and retraining.
• Retain high-performing team members and address performance concerns promptly.
• Earn positive feedback from site teams, centralized departments, sponsors, and CROs.
• Strengthen DelRicht’s reputation for responsiveness, preparation, quality, and execution.

What We’re Looking For

Required Qualifications

• At least three years of experience, preferably in a healthcare project management position.
• Bachelor’s degree in a healthcare, life sciences, business, or related field.
• Strong understanding of clinical documentation, healthcare operations.
• Experience managing multiple projects and competing deadlines simultaneously.
• Experience coaching, training, or providing day-to-day leadership to other team members.
• Strong written and verbal communication skills.
• Demonstrated ability to identify risks, solve problems independently, and escalation concerns appropriately.
• Exceptional attention to detail and a commitment to getting work right the first time.
• Ability to remain organized and composed in a fast-paced, deadline-driven environment.

The Competencies That Matter Most

• Drives Results: Creates urgency, maintains momentum, and follows through on commitments.
• Plans and Aligns: Develops clear project plans, coordinates dependencies, and prepares teams for upcoming milestones.
• Develops Talent: Provides clear expectations, actionable feedback, and meaningful development opportunities.
• Ensures Accountability: Addresses performance and process concerns directly and promptly.
• Decision Quality: Uses protocol requirements, available information, and sound judgment to make timely decisions.
• Collaborates: Builds trusted relationships across sites, departments, sponsors, and CROs.
• Communicates Effectively: Shares accurate information with the right people at the right time.
• Optimizes Work Processes: Identifies inefficiencies, strengthens workflows, and prevents repeat errors.
• Manages Complexity: Balances multiple studies, stakeholders, priorities, and deadlines without sacrificing quality.

Our Culture

We value people who embody DelRicht Research’s core values:

• Production: Delivers results, takes initiative, solves problems independently, and follows through on commitments.
• Humility: Remains coachable, embraces feedback, supports others, and adapts as the organization grows.
• Consistency: Executes accurately, maintains high standards, and remains calm and dependable under pressure.

Team Perks & Benefits at DelRicht Research

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Coverage
• Generous Paid Time Off that grows throughout your career with the company
• No nights or weekends
• 401(k) with discretionary match and profit sharing
• Quarterly performance bonus plan with clearly defined goals and earning potential
• Opportunities for professional development and continued career growth

Job Type: Full-Time, 40+ hours per week Location: Onsite in New Orleans, LA

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.