Healthcare Programs & Operations Manager

NYC Health + Hospitals; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

NYC Health + Hospitals seeks an experienced administrative supervisor for Elmhurst Hospital Center in Queens. The role directs department administration, coordinates joint objectives with clinical and professional staff, and ensures efficient operation of health service programs.

The position requires a master’s degree in a relevant field and several years of healthcare administration experience, with potential for training program development and staff supervision in a hospital setting.

Qualifications

• Master’s degree in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling with 1 year of full‑time experience in medically oriented health care and medical support systems environment.
• Bachelor’s degree in the listed disciplines with 2 years of full‑time experience in medically oriented health care and medical support systems environment.
• A satisfactory equivalent combination of education, training and/or experience, where each year of relevant training and/or experience can substitute for 30 semester credits, but at least a Bachelor’s degree required.

Responsibilities

• Directs and coordinates administration aspects of the department with wide latitude for independent judgment.
• Consults with medical and professional staff to plan and coordinate joint patient and management objectives; acts as liaison with Department of Medical Services.
• Provides administrative supervision for a health service program and allocates staff based on workload and equipment.
• Plans, develops, and may conduct training programs to maintain staff proficiency and use of new equipment and methods.
• Supervises studies and analyzes modifications to improve departmental operations and implements changes.
• Coordinates research projects and studies rehabilitative programs within the department.
• Directs processing of orders for equipment, prosthetics, and medical supplies for patients.
• Consults with clinical staff to clarify documentation and obtain timely certifications.
• Ensures compliance policies and procedures are current and followed.

Education

Master’s degree in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling

Bachelor’s degree in disciplines listed above

Equivalent combination of education, training and/or experience with at least a Bachelor’s degree

Job description

NYC Health + Hospitals seeks an experienced administrative supervisor for Elmhurst Hospital Center in Queens. The role directs department administration, coordinates joint objectives with clinical and professional staff, and ensures efficient operation of health service programs.

The position requires a master’s degree in a relevant field and several years of healthcare administration experience, with potential for training program development and staff supervision in a hospital setting.