Healthcare Program Management Sup II (Remote)

UPS; Atlanta (GA); À distance; USD 68 000 - 104 000; Plein temps

Résumé du poste

UPS is seeking a proven Program Management Supervisor to serve as the primary contact for complex Healthcare customers, supporting performance reliability, customer retention and a differentiated experience.

In this permanent, remote role, you will conduct short- and medium-term projects, oversee SOPs and SOWs, deliver regular reporting, and collaborate with cross-functional teams to translate data into actionable recommendations for ongoing client success.

Qualifications

• Effective written and verbal communication skills.
• Ability to collaborate with customer service, operations, technical, quality and financial teams.
• Proficient in Microsoft Office applications.
• Ability to analyze data and translate insight into recommendations.
• Bachelor’s degree or 5+ years of equivalent experience.
• Healthcare Logistics Distribution experience preferred.

Responsabilités

• Conduct short- and medium-term project management.
• Provide client advocacy and critical issue resolution.
• Support compliance collaboration, risk mitigation, process improvement, and other value-added service.
• Oversee SOPs, manage SOWs, and support other operational and technical engagements.
• Coordinate and deliver regular reporting.
• Drive quantified value for our customers.
• Facilitate internal and external meetings.
• Understand UPS Healthcare offerings, products and services.

Connaissances

Effective written and verbal comms

Collaborative cross-functional work

Microsoft Office proficiency

Data analysis & insights

Healthcare logistics experience

Formation

Bachelor's degree or 5+ years of equivalent experience

Outils

Microsoft Office

Description du poste

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings. The individual will support performance reliability and execution, promote customer retention and growth, and foster a differentiated customer experience with UPS.

Key Responsibilities

• Conduct short- and medium-term project management
• Provide client advocacy and critical issue resolution
• Support compliance collaboration, risk mitigation, process improvement, and other value-added service
• Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support other operational and technical engagements
• Coordinate and deliver regular reporting
• Drive quantified value for our customers
• Facilitate internal and external meetings
• Understand UPS Healthcare offerings, products and services

Qualifications

• Effective written and verbal communication skills
• Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
• Proficient in Microsoft Office applications
• Ability to analyze data and translate insight into recommendations
• Bachelor’s degree or 5+ years of equivalent experience
• Healthcare Logistics Distribution experience preferred

Compensation & Benefits

Our compensation reflects the cost of labor across several US geographic markets.
The base pay for this position ranges from $68,172/year to $103,620/year.
Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position.
Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
Hired applicants may be eligible for Medical/prescription drug

• coverage, Dental coverage, Vision coverage, Flexible Spending
• Account, Health Savings Account, Dependent Care Flexible
• Spending Account, Basic and Supplemental Life Insurance &
• Accidental Death and Dismemberment, Disability Income
• Protection Plan, Employee Assistance Program, 401(k) retirement
• program, Vacation, Paid Holidays and Personal time, Paid Sick and
• Family and Medical Leave time as required by law, and Discounted
• Employee Stock Purchase Program.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Additional Information For Internal Candidates

This job is a grade 202. Location: Remote

Employee Type

Permanent

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.