Healthcare Process Improvement Lead

CHS Children's Hospital and Health System, Inc.; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Children's Wisconsin is seeking a Process Improvement Specialist to lead quality and process improvement initiatives that enhance patient care, operational performance, and organizational effectiveness. The role supports the Herma Heart Institute and collaborates across the Forward Pediatric Alliance to advance quality improvement efforts.

The position requires a Bachelor's degree and 2+ years leading quality projects, with preferred healthcare experience and Lean/Six Sigma training.

Qualifications

• Bachelor's degree required.
• 2+ years leading quality/process improvement projects.
• Healthcare experience preferred; leadership in quality improvement.
• Training in large-scale change, coaching, and internal consulting preferred.
• Leadership experience with cross-functional teams.

Responsibilities

• Lead system-wide quality and process improvement initiatives to enhance patient care and operations.
• Mentor Performance Improvement Specialists.
• Develop tactical plans and goals to support innovation.
• Conduct needs analyses, identify data sources, and monitor process effectiveness.
• Provide facilitation and root cause analysis to improve outcomes.
• Apply quality improvement tools and systems thinking to projects.
• Establish metrics and analyze current state to improve workflows.
• Lead micro and meso system level projects.

Skills

Quality improvement

Process improvement

Leadership

Data analysis

Change management

Education

Bachelor's degree in a related field

Tools

Excel

PowerPoint

CPHQ

PMP

Job description

Children's Wisconsin is seeking a Process Improvement Specialist to lead quality and process improvement initiatives that enhance patient care, operational performance, and organizational effectiveness. The role supports the Herma Heart Institute and collaborates across the Forward Pediatric Alliance to advance quality improvement efforts.

The position requires a Bachelor's degree and 2+ years leading quality projects, with preferred healthcare experience and Lean/Six Sigma training.