Process Improvement Specialist

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Cook Children's Health Care System seeks a Process Improvement Specialist to drive Lean and Six Sigma initiatives across departments, partnering with leaders to optimize workflows and patient care.

The role champions a culture of operational excellence, delivering training, coaching and facilitation to multidisciplinary teams while applying quantitative and qualitative tools to identify and solve process issues.

Qualifications

• Experience leading process improvement initiatives in healthcare.
• Proficiency with Lean and Six Sigma methodologies and tools.
• Strong problem solving and data analysis skills using basic stats.

Responsibilities

• Lead departmental and cross-functional teams through continuous improvement efforts.
• Identify, understand and improve process issues using quantitative and qualitative tools.
• Develop and deliver process improvement training and education across the organization.

Skills

Process improvement leadership

Problem solving

Communication

Facilitation

Collaboration

Analytical methods

Educator/training

Education

Bachelor's degree in Engineering, Business, Nursing, or other clinical discipline

Master's degree a plus

Tools

MS Word

PowerPoint

Excel

Visio

Minitab

Job description

The Process Improvement Specialist works collaboratively with teams and department leaders throughout Cook Children Healthcare System to demonstrate our values and achieve "Our Promise" through the implementation of process improvement initiatives and programs. The Specialist acts as an organizational process improvement champion who leads departmental and cross-functional teams through all aspects of the continuous improvement effort using Lean, Six Sigma and other effective strategies and methodologies. The Specialist facilitates the identification, understanding and improvement of process issues by using appropriate quantitative and qualitative tools. The Specialist will assist with the development and delivery of process improvement training and education to the organization. As an agent of change, the specialist will serve as a catalyst to create a culture that continuously strives for operational excellence and embraces the principles of process improvement.

Qualifications

• Bachelor's degree in Engineering, Business, Nursing, or other clinical discipline; Master's degree a plus.
• 1-3 years of proven experience in Process Improvement using Lean and Six Sigma; Healthcare experience is a plus.
• Experienced and passionate process improvement leader and educator (formal or informal), with proven problem solving experience.
• Strong communication, facilitation and collaboration skills with demonstrated ability to lead multidisciplinary groups.
• Trusted professional credibility and proven record of performance with basic analytical and statistical methods.
• Demonstrated understanding and application of basic software: MS Word, PowerPoint, Excel, Visio and Minitab.

Licensure, Registration, and/or Certification

• Lean Six Sigma Green Belt Certification is required.
• ASQ or IIE Certification is strongly preferred.
• Certifications from other entities will be evaluated.
• Lean Six Sigma Black Belt Certification and/or Certified Professional in Healthcare Quality (CPHQ) are preferred complements.