Healthcare Payments Solutions Associate

JPMorganChase; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase Healthcare Payments is seeking a Product Solutions Associate to define and configure complex product solutions for key client relationships. You will collaborate with Sales, partner managers, and product teams to support new product development and growth across Net New and Existing Partnerships.

You will build pricing proposals, deliver persuasive presentations, and coordinate across teams to enable successful configurations while maintaining a high-trust client experience and

Qualifications

• 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products.
• Strong phone, email, and Zoom communication skills with the ability to build credibility quickly with operational stakeholders.
• Able to work independently, make sound decisions, and escalate appropriately with strong ownership and critical thinking.
• High attention to detail with a consistent track record of accurate documentation, data entry, and follow-through.
• Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis report.
• High Data Analysis Proficiency and leverage analysis into internal and external facing stories.

Responsibilities

• Supports the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales and Product.
• Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients
• Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral
• Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions
• Manage client partnerships; helping grow, commercialize, and increase market share within your portfolio
• Develop working knowledge of the EHR and RCM space and apply it in external conversations
• Deliver a consistent, high-trust experience—setting expectations, communicating next steps, and maintaining professionalism in every interaction
• Maintain accurate activity tracking and documentation (notes, statuses, outcomes) to support visibility, forecasting, and continuous improvement
• Use data and feedback to refine outreach effectiveness (messaging, sequencing, objection handling) and recommend process enhancements

Skills

Problem solving

Communication skills

Independence/ownership

Attention to detail

Sales support materials

Data analysis

Education

Bachelor's Degree

Tools

APIs

Zoom

Job description

JPMorganChase Healthcare Payments is seeking a Product Solutions Associate to define and configure complex product solutions for key client relationships. You will collaborate with Sales, partner managers, and product teams to support new product development and growth across Net New and Existing Partnerships.

You will build pricing proposals, deliver persuasive presentations, and coordinate across teams to enable successful configurations while maintaining a high-trust client experience and