Healthcare Payments Product Strategy Associate

Next Frontier Capital; Irvine (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Associate in Healthcare Payments - Consumer Receivables and Digital Channels to support product development and discovery.

You will work with the product management team and cross-functional partners to define user workflows, requirements, and customer value, contributing to successful product launches. You will learn and grow in a fast-paced environment while contributing to healthcare payment innovations and digital channel solutions.

Qualifications

• 2+ years of experience or equivalent in product management, project management, or a relevant domain area.
• Developing knowledge of the product development life cycle including discovery, requirements definition, and delivery.
• Emerging ability to analyze data and translate findings into actionable product insights.
• Strong written and verbal communication skills with ability to collaborate across technical and business teams.

Responsibilities

• Collects and analyzes metrics on product performance to inform decision-making around payment card devices, card and eCheck processing, and merchant funding.
• Supports the development of our product strategy and roadmap for payment solutions - including payment terminals, transaction processing, and digital payment channels.
• Contributes to solution discovery through collaboration with cross-functional teams (engineering, design, controls, sales, operations) to identify potential solutions that address user needs and align with business goals.
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
• Assists with competitive analysis, vendor evaluation, and market research related to payment technology and healthcare payment trends.
• Supports backlog grooming, sprint planning, and coordination with engineering teams through the software development lifecycle (SDLC).

Skills

Product management

Project management

Data analysis

Communication

Tools

Jira

Confluence

Job description

JPMorgan Chase & Co. is seeking a Product Associate in Healthcare Payments - Consumer Receivables and Digital Channels to support product development and discovery.

You will work with the product management team and cross-functional partners to define user workflows, requirements, and customer value, contributing to successful product launches. You will learn and grow in a fast-paced environment while contributing to healthcare payment innovations and digital channel solutions.