Healthcare Business Analyst

Triunity Software, Inc.; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Job summary

Triunity Software, Inc. is seeking an experienced Business Analyst in Jacksonville, FL, to drive requirements across discovery, delivery, and post-launch analysis within healthcare tech.

You will partner with product managers, designers, data engineers, and QA to optimize workflows and ensure regulatory alignment. The ideal candidate brings 8+ years of BA experience in healthcare tech, familiarity with FHIR/HL7/EDI, and strong analytical skills to validate data and automate processes in a

Qualifications

• 8 years of experience as a Business Analyst in healthcare technology or digital health.
• Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI.
• Understanding of privacy and compliance frameworks (HIPAA, HITECH, GDPR-equivalent).
• Experience with EHRs, provider networks, or care coordination platforms.
• Proficiency with relational databases and validation/BI tools.

Responsibilities

• Elicit and document business, functional, and technical requirements from cross-functional stakeholders.
• Model current and future-state workflows using BPMN or similar diagrams; identify gaps and improvements.
• Collaborate with clinicians, operations leaders, and compliance officers to ensure regulatory alignment.
• Define reporting logic, KPIs, and data validation rules with data engineers.
• Develop test scenarios and support UAT and issue triage.

Skills

Business Analysis

Healthcare domain knowledge

Requirements gathering

Stakeholder collaboration

Data validation / analytics

Education

Bachelor's degree in relevant field

Tools

SQL

Looker/Tableau

FHIR/HL7/EDI knowledge

Job description

As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A strong understanding of healthcare-specific workflows and terminology is essential.

Benefits:

• Health insurance
• Paid time off
• Parental leave

Key Responsibilities:

Requirements Gathering & Product Documentation

• Elicit and document business, functional, and technical requirements from cross-functional stakeholders.
• Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria.
• Define complex field-level rules, interdependencies, and validation logic, especially in modules like:

Process Mapping & Analysis

• Model current and future-state workflows using BPMN, flow diagrams, and swimlanes.
• Conduct gap analysis between current platform capabilities and future product needs.
• Identify workflow inefficiencies and opportunities for automation or improvement.
• Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).

Stakeholder Collaboration

• Act as a liaison between business and technical teams to ensure mutual understanding of product goals.
• Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders.
• Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment.
• Serve as the "voice of the user" during design, development, and testing phases.

Data & Integration Analysis

• Collaborate with data engineering teams to define reporting logic, KPIs, and data validation rules.
• Help define API payload requirements, interface specifications, and system integration points.
• Support FHIR, HL7, and EDI-based data exchange requirements at a conceptual or field-level mapping level.

Testing & Quality Assurance

• Develop test scenarios, data sets, and expected outcomes based on requirements.
• Support User Acceptance Testing (UAT), identify issues, and validate solutions.
• Help triage production issues by analyzing root causes and clarifying expected behavior.

Required Qualifications:

• 8 years of experience as a Business Analyst in the healthcare technology or digital health sector.
• Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI.
• Understanding of privacy and compliance frameworks (e.g., HIPAA, HITECH, GDPR-equivalent for data protection).
• Exposure to working with EHRs, provider networks, or care coordination platforms.
• Ability to work with relational databases (e.g., MySQL, PostgreSQL) or tools like Looker/Tableau for validation.
• Experience working in fast-paced SaaS, product-led, or startup environments.