Healthcare Patient Billing Support Specialist

Tenet Healthcare; Frisco (TX); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k match

Holiday pay

Job summary

Conifer Health is seeking a Customer Service Representative to support the Call Center with physician billing for multiple clients. You will handle high call volumes, ensure HIPAA compliance, and maintain patient confidentiality while delivering quality service.

This role requires basic MS Office skills and familiarity with medical billing systems; GE Centricity or EPIC experience is a plus. On-site hospital environment with opportunities to grow within Conifer Health.

Qualifications

• High School diploma or equivalent required.
• At least 1 year experience in a medical customer service role preferred.
• Previous experience in a call center environment preferred.
• Proficiency in Microsoft Outlook, Excel and Word required.
• Previous experience with medical billing systems required; GE Centricity or EPIC experience a plus.

Responsibilities

• Handle a large call volume while ensuring quality customer service and patient satisfaction.
• Follow-up on all issues not resolved during conversation with patient/guarantor.
• Ability to complete other related customer service duties as assigned.

Skills

Customer service

HIPAA compliance

Multitasking

Communication skills

Education

High School diploma or equivalent

1 year medical customer service experience

Tools

Microsoft Outlook

Excel

Word

GE Centricity

EPIC

Job description

Conifer Health is seeking a Customer Service Representative to support the Call Center with physician billing for multiple clients. You will handle high call volumes, ensure HIPAA compliance, and maintain patient confidentiality while delivering quality service.

This role requires basic MS Office skills and familiarity with medical billing systems; GE Centricity or EPIC experience is a plus. On-site hospital environment with opportunities to grow within Conifer Health.