Healthcare Order Coordination Specialist – Brooklyn

Personal Touch Home Care; New York (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(k) Retirement Plan

Life Insurance

Employee Recognition

Job summary

Personal Touch Home Care in Brooklyn, NY, is hiring a full-time Order Management Clerk for an in-person role. The position coordinates, tracks, and follows up on patient orders and Plans of Care in collaboration with clinical staff.

The role requires strong organization, attention to detail, and experience with EMR systems. We offer comprehensive benefits and a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administration or medical records preferred.
• Experience working with EMR systems preferred.

Responsibilities

• Receive and process clinically reviewed orders for distribution.
• Send orders to physician offices by fax, mail, or hand delivery.
• Run daily Open Orders Report to identify outstanding items.
• Follow up on orders older than seven days and update contacts.
• Document all follow-ups in Netsmart Homecare.
• Escalate unresolved orders to clinical staff when needed.
• Maintain accurate tracking of orders from distribution to receipt.

Skills

Organizational skills

Time management

Attention to detail

Multitasking

Follow-up skills

Communication skills

Phone and written communication

Independent work

Confidentiality

Team collaboration

Education

High school diploma or equivalent

Tools

Netsmart Homecare

EMR systems

Job description

Personal Touch Home Care in Brooklyn, NY, is hiring a full-time Order Management Clerk for an in-person role. The position coordinates, tracks, and follows up on patient orders and Plans of Care in collaboration with clinical staff.

The role requires strong organization, attention to detail, and experience with EMR systems. We offer comprehensive benefits and a supportive team environment.