Healthcare Operations Supervisor — Lead Field Team Growth

Belle; Forsyth (GA); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive base salary

Quarterly incentive bonus

Health, Dental, Vision insurance

401k

PTO and holidays

Career growth opportunities

Impactful community work

Job summary

Belle is a fast-growing healthcare company revolutionizing in-home care — starting from the feet up. Our team delivers in-home foot exams, preventive care, and care management to seniors in South Georgia, with a remote-first operations model supported by local presence.

You will lead technicians, drive growth, and build trust in the community while ensuring high care standards and compassionate service. As Operations Supervisor, you’ll recruit, develop, and coach field teams, schedule

Qualifications

• Bachelor's degree in Business, Healthcare, or related field.
• 2+ years of experience managing a field-based or remote team (healthcare, retail, or service industries ideal).
• Familiarity with scheduling, attendance, or workforce tools is a plus.
• Resides in South Georgia and able to travel locally to support CHWs in the field (15-25% expected).

Responsibilities

• Lead technician hiring and onboarding in partnership with centralized recruiting and training teams.
• Conduct field-based shadowing and provide real-time coaching.
• Facilitate technician check-ins and performance reviews.
• Support technicians in meeting certification and compliance requirements.
• Foster a connected and motivated team culture with ongoing engagement initiatives.
• Provide proactive coaching on hospitality, documentation, attendance, and professionalism.
• Monitor KPI's such as attendance, appointment fulfillment, and CSAT.
• Ensure proper execution of Belle's care model and scope of practice.
• Manage documentation audits and follow up on quality concerns.
• Track technician availability and support schedule optimization.
• Report safety concerns, policy violations, or compliance issues as needed.
• Collaborate with HR, Compliance, and Member Experience teams on escalations.

Skills

Team leadership

Field management

Scheduling tools

Travel readiness

Communication

Education

Bachelor's degree in Business, Healthcare, or related field

Tools

Scheduling software

Attendance tracking tools

Job description

Belle is a fast-growing healthcare company revolutionizing in-home care — starting from the feet up. Our team delivers in-home foot exams, preventive care, and care management to seniors in South Georgia, with a remote-first operations model supported by local presence.

You will lead technicians, drive growth, and build trust in the community while ensuring high care standards and compassionate service. As Operations Supervisor, you’ll recruit, develop, and coach field teams, schedule