Healthcare Operations Programs Lead

Northwestern Medicine; Chicago (IL); On-site; USD 70,000 - 85,000; Full time

Job summary

Northwestern Medicine in Chicago seeks a Program Coordinator, Operations to support the NMG Operations department and drive initiatives to improve ambulatory operations. This role partners with leadership to plan, implement, and monitor projects that align with system and regional priorities.

You will coordinate planning, reporting, budgets, and communications with cross-functional teams, executives, and vendors, ensuring deadlines and high-quality deliverables across multiple initiatives.

Qualifications

• Bachelor's degree required.
• 3–5 years of relevant experience.
• Strong knowledge of Microsoft Office.
• Ability to organize and meet deadlines.
• Experience supporting multiple executives.
• Strong interpersonal skills.
• Flexible in a matrix healthcare environment.

Responsibilities

• Support initiatives within the NMG Operations department.
• Coordinate planning, resource allocation, and performance reporting.
• Apply standard project management methodologies across project lifecycle.
• Maintain communications on project status with teams.
• Assist with budget preparation and reports.
• Plan meetings and calendar management for leadership.
• Prepare materials for management and board-level committees.
• Collaborate with IT, Quality, Analytics, and Patient Experience on training.

Skills

Microsoft Office

Organizational skills

Communication skills

Education

Bachelor's degree

Job description

Northwestern Medicine in Chicago seeks a Program Coordinator, Operations to support the NMG Operations department and drive initiatives to improve ambulatory operations. This role partners with leadership to plan, implement, and monitor projects that align with system and regional priorities.

You will coordinate planning, reporting, budgets, and communications with cross-functional teams, executives, and vendors, ensuring deadlines and high-quality deliverables across multiple initiatives.