Healthcare Operations Manager, Environmental Services

Compass Group, North America; Durham (NC); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is hiring an Operations Manager to oversee support services within the department. You will coordinate frontline staff and act as a liaison between administration and unit departments, ensuring high levels of service.

Responsibilities include establishing standards, planning staffing, hiring and training new associates, supervising staff, and monthly goal reporting. Strong communication and MS Office skills are essential.

Qualifications

• 4 years of support services or related field.
• At least 1 year of supervisory experience in a service role.
• Strong written and oral communication.
• Ability to multi-task and prioritize.
• Adaptable in changing, stressful environments.
• Knowledge of contract administration and office procedures.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Staff supervision

Customer service

Communication

Multi-tasking

Organization

Leadership

Contract administration

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office Suite

Internet

Job description

Crothall Healthcare is hiring an Operations Manager to oversee support services within the department. You will coordinate frontline staff and act as a liaison between administration and unit departments, ensuring high levels of service.

Responsibilities include establishing standards, planning staffing, hiring and training new associates, supervising staff, and monthly goal reporting. Strong communication and MS Office skills are essential.