Healthcare Operations Fellow: Hands-On Leadership

Epic Health; South Lyon (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

EPIC Health invites applications for an Administrative Fellow in Healthcare Operations in South Lyon, MI. The 12‑month paid fellowship offers hands‑on exposure to day‑to‑day management of outpatient operations under senior leadership.

You will work with Practice Managers and cross‑functional teams on clinic operations, performance, staffing, patient experience, and strategic initiatives. The program emphasizes learning by doing, owning projects, and building leadership skills for future

Qualifications

• Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or related field
• Strong analytical and problem‑solving skills
• Ability to work with data, identify trends, and develop actionable recommendations
• Strong communication, organization, and interpersonal skills
• Healthcare administration interest and leadership potential

Responsibilities

• Gain exposure to daily outpatient healthcare practice operations
• Assist with staff scheduling, patient flow, workflows, and clinic performance
• Learn how operational decisions impact patient experience, provider productivity, financial performance, quality and access
• Identify operational challenges and develop practical solutions
• Help implement standardized workflows and best practices across practices
• Participate in leadership with cross‑functional teams on strategic initiatives
• Support data collection, KPIs tracking, and action plan development
• Take ownership of projects from planning through implementation
• Develop leadership and communication skills through hands‑on experience

Skills

Analytical skills

Problem solving

Excel proficiency

PowerPoint proficiency

Data analysis

Communication skills

Organization

Interpersonal skills

Initiative

Accountability

Education

MHA/MBA/MPH degree

Tools

Microsoft Office (Excel, PowerPoint)

Job description

EPIC Health invites applications for an Administrative Fellow in Healthcare Operations in South Lyon, MI. The 12‑month paid fellowship offers hands‑on exposure to day‑to‑day management of outpatient operations under senior leadership.

You will work with Practice Managers and cross‑functional teams on clinic operations, performance, staffing, patient experience, and strategic initiatives. The program emphasizes learning by doing, owning projects, and building leadership skills for future