Healthcare Operations Director: Growth & Efficiency

Crothall Healthcare; Columbia (MD); In loco; USD 135.000 - 155.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Commuter Benefits

Descrizione del lavoro

Crothall Healthcare, a Compass Healthcare company, seeks a Director of Operations to drive strategic and hands-on leadership across hospital support services, translating vision into scalable operations and profitability while enhancing patient satisfaction.

You will manage budgets, develop high-performing teams, set KPIs, oversee ERP/CRM systems, and partner with stakeholders to execute long-term plans.

Competenze

• Bachelor’s degree in Business Administration, Management, or related field required.
• Master’s degree preferred.
• 5+ years of progressive experience in operations management or senior leadership roles with demonstrated success managing budgets, teams, and complex initiatives.
• Proficiency with ERP, CRM, and analytics platforms.

Mansioni

• Lead day-to-day operations across departments to ensure seamless execution, consistency, and compliance.
• Establish operational standards, KPIs, and reporting frameworks to monitor performance.
• Identify inefficiencies and implement process improvements.
• Develop and manage operating budgets; analyze financial data to support forecasting and decisions.
• Lead cross-functional initiatives and translate strategy into operational plans.
• Oversee ERP, CRM, and analytics systems to enable data-driven decision making.
• Partner with internal and external stakeholders as an operational advisor.

Conoscenze

Strategic thinking

Analytical skills

Leadership & communication

ERP/CRM proficiency

Formazione

Bachelor's degree in Business Administration, Management, or related field

Master's degree preferred

Strumenti

ERP systems

CRM platforms

Analytics platforms

Descrizione del lavoro

Crothall Healthcare, a Compass Healthcare company, seeks a Director of Operations to drive strategic and hands-on leadership across hospital support services, translating vision into scalable operations and profitability while enhancing patient satisfaction.

You will manage budgets, develop high-performing teams, set KPIs, oversee ERP/CRM systems, and partner with stakeholders to execute long-term plans.