Healthcare Operations Coordinator - Supply Chain Leader

Northwestern Medicine; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking an Operations Coordinator - SCL to oversee supply chain logistics activities at our Chicago area campuses. You will supervise, prioritize, and adjust work assignments, act as liaison for level one management, and help document standard work for the department.

The role emphasizes critical thinking and process improvement in a healthcare setting. A Bachelor’s degree is preferred, with Lean/Six Sigma Green Belt; 40 hours per week, 11:00 AM–7:30 PM, and eligibility

Qualifications

• Excellent critical thinking abilities.
• Process improvement skills.

Responsibilities

• Supervises, prioritizes and adjusts work assignments to ensure timely and accurate completion of all activities for the supply chain logistics teams in assigned areas.
• Acts as a liaison on behalf of the level one manager.
• Participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Utilizes productivity reports to measure department performance in comparison to KPIs.
• Provides mentoring and coaching to supply chain logistics team.
• Resolves complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with manager for guidance as needed.
• Monitors daily activity to ensure compliance with policies and procedures.
• Assists level one manager with special projects as required.
• Works with management to develop and document standard work methodologies for Supply Chain Logistics, trains staff and ensures accountability to standard work.
• Facilitates the onboarding of new staff and manages the department orientation and training.
• Creates and conducts competency assessments for new department employees.
• Ensures support of MDI and daily huddles.
• Acts as a quality assurance auditor for the Supply Chain Logistics team.
• Represents the Supply Chain Department and participates in special meeting as directed.
• Maintains local data integrity in Peoplesoft and CIMS.
• Maintains the ability to respond quickly under pressure when problems arise.
• May act as a resource and point of contact in the absence of the Manager of Supply Chain Logistics.
• Completes other duties as assigned.

Skills

Critical thinking

Process improvement

Education

Bachelor's degree

Lean/Six Sigma Green Belt

Job description

Northwestern Medicine is seeking an Operations Coordinator - SCL to oversee supply chain logistics activities at our Chicago area campuses. You will supervise, prioritize, and adjust work assignments, act as liaison for level one management, and help document standard work for the department.

The role emphasizes critical thinking and process improvement in a healthcare setting. A Bachelor’s degree is preferred, with Lean/Six Sigma Green Belt; 40 hours per week, 11:00 AM–7:30 PM, and eligibility