Healthcare Operations Analyst

Ultimate Staffing Services; Roseville (MN); Remote; USD 67,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Short-term disability

Life insurance

401(k) plan

ESOP

Tuition reimbursement

Phone & internet reimbursement

Annual bonus

Job summary

Ultimate Staffing is seeking a Healthcare Operations Analyst for a fully remote position. The role focuses on analyzing healthcare claims, payer policies, and reimbursement issues to drive operational improvements while collaborating with internal teams.

Monday–Friday, 8:00 AM–4:30 PM, with temp-to-hire potential. Qualified candidates have 3+ years in healthcare operations, experience with Salesforce, and strong analytical and communication skills.

Qualifications

• Analyze healthcare claims, reimbursement issues, and payer policy discrepancies.
• Conduct root cause analysis to identify and resolve operational and payment issues.
• Support contract administration, compliance activities, and operational initiatives.
• Research and resolve escalated payer and claims-related concerns.
• Review and interpret payer policies, reimbursement guidelines, and documentation requirements.
• Assist with audits, appeals, and compliance-related activities.
• Utilize Salesforce to track cases, workflows, escalations, and reporting.
• Collaborate with internal teams to improve operational processes and efficiencies.
• Maintain accurate records, documentation, and reporting.

Responsibilities

• Analyze healthcare claims, reimbursement issues, and payer policy discrepancies.
• Conduct root cause analysis to identify and resolve operational and payment issues.
• Support contract administration, compliance activities, and operational initiatives.
• Research and resolve escalated payer and claims-related concerns.
• Review and interpret payer policies, reimbursement guidelines, and documentation requirements.
• Assist with audits, appeals, and compliance-related activities.
• Utilize Salesforce to track cases, workflows, escalations, and reporting.
• Collaborate with internal teams to improve operational processes and efficiencies.
• Maintain accurate records, documentation, and reporting.

Skills

Data analysis

Root cause analysis

Communication

Investigative mindset

Remote work

Process improvement

Tools

Salesforce

Job description

Healthcare Operations AnalystFully Remote | $67,000-$75,000 annually |Monday-Friday | 8:00 AM - 4:30 PM|Temp-to-Hire

Key Responsibilities

• Analyze healthcare claims, reimbursement issues, and payer policy discrepancies.
• Conduct root cause analysis to identify and resolve operational and payment issues.
• Support contract administration, compliance activities, and operational initiatives.
• Research and resolve escalated payer and claims-related concerns.
• Review and interpret payer policies, reimbursement guidelines, and documentation requirements.
• Assist with audits, appeals, and compliance-related activities.
• Utilize Salesforce to track cases, workflows, escalations, and reporting.
• Collaborate with internal teams to improve operational processes and efficiencies.
• Maintain accurate records, documentation, and reporting.

Qualifications

• 3+ years of experience in healthcare operations, payer operations, healthcare administration, claims analysis, revenue cycle, or related healthcare environments.
• Experience with healthcare claims, reimbursement, payer policies, audits, appeals, or operational analysis.
• Strong root cause analysis and investigative skills.
• Salesforce experience is required.
• Excellent communication and relationship-building skills.
• Exceptional attention to detail and organizational skills.
• Ability to learn quickly and adapt in a fast-paced environment.
• Experience with Medicare, Medicaid, and commercial insurance plans.
• Knowledge of provider contracting, credentialing, reaccreditation, or payer enrollment processes.
• Advanced reporting and data analysis skills.

What We're Looking For

• Analytical and detail-oriented mindset
• Strong problem-solving abilities
• Excellent communication skills
• Naturally inquisitive and investigative approach
• Ability to manage multiple priorities
• Comfortable working independently in a remote environment
• Passion for process improvement and operational excellence

Benefits During Contract Period

• Comprehensive benefits are available through Roth Staffing, including medical, dental, vision, accident, critical illness, life insurance, short-term disability, earned sick and safe time, and employee discount programs. Coverage options begin after eligibility requirements are met.

Benefits Upon Permanent Hire

• Comprehensive health and wellness benefits
• Generous paid time off package
• Annual bonus opportunities
• Lifestyle spending account
• 401(k) with company contributions
• Employee Stock Ownership Plan (ESOP)
• Tuition reimbursement and student loan assistance
• Cell phone and internet reimbursement
• Strong work-life balance and flexible work environment
• Career growth and professional development opportunities

Why You'll Love Working Here

• 100% remote work environment
• Meaningful, mission-driven work that makes a difference
• Collaborative and supportive team culture
• Employee ownership and shared success
• Leadership that values innovation and new ideas
• Opportunities to grow and advance your career
• Engaged, people-focused culture with regular employee recognition and celebrations

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.