Healthcare Office Operations Manager

Florida Digestive Health Specialists LLP; Sarasota (FL); On-site; USD 52,000 - 74,000; Full time

Job summary

Florida Digestive Health Specialists LLC is seeking an Office Administrator to lead administrative operations at our Lakewood Ranch and satellite Parrish locations. You will oversee daily administrative, clinical support, and billing activities, ensuring policy compliance and smooth patient flow.

The role requires 3–5 years of healthcare management or office administration experience, a related bachelor’s degree, and strong leadership and communication skills to guide staff and coordinate with

Qualifications

• Minimum 3–5 years of healthcare practice management or office administration experience
• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field is preferred.
• Strong knowledge of medical office operations, billing workflows, and patient services.
• Proven experience supervising and developing staff.
• Strong organizational, leadership, and problem‑solving skills.
• Strong understanding of revenue cycle workflows (front‑end and back‑end).
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite.
• Proficient in EMR systems and practice management systems; ability to navigate and train others in EMR functionality.
• Experience managing external vendor relationships preferred.
• Background in change management or process improvement is a plus.

Responsibilities

• Oversee daily administrative, clinical support, and billing operations.
• Ensure FDHS policies and standards are followed.
• Monitor patient flow, scheduling, and office functionality.
• Provide on-site leadership and decision‑making support.
• Supervise and develop office staff; manage scheduling and attendance.
• Coordinate with physicians and leadership to improve workflows.
• Serve as liaison between providers and corporate/credentialing vendors.
• Oversee patient scheduling, prior authorizations, referrals, inquiries, and issue resolution.
• Monitor reports: A/R, visit/volume, patient balances, daily charges.
• Oversee accounts payable and vendor payments.
• Identify trends and communicate findings to leadership.
• Ensure HIPAA, OSHA, Medicare compliance.
• Assist with projects and process improvements.

Skills

Healthcare management

Office administration

Staff supervision

Revenue cycle knowledge

Communication skills

MS Office

EMR systems

Education

Bachelor's in Business/Healthcare Admin

Tools

EMR systems

Practice management systems

Vendor management

Job description

Florida Digestive Health Specialists LLC is seeking an Office Administrator to lead administrative operations at our Lakewood Ranch and satellite Parrish locations. You will oversee daily administrative, clinical support, and billing activities, ensuring policy compliance and smooth patient flow.

The role requires 3–5 years of healthcare management or office administration experience, a related bachelor’s degree, and strong leadership and communication skills to guide staff and coordinate with