Healthcare Office Manager - Growth & Patient Support

Elite DNA Behavioral Health; Ocala (FL); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Annual PTO 15 days

Birthday day off

Employee Assistance Program

Growth opportunities

Team atmosphere

Résumé du poste

Elite DNA Behavioral Health in Ocala, FL seeks a full-time Office Manager to keep the clinic organized, responsive, and compliant. You’ll coordinate front-desk activities, support clinicians, manage documentation, and ensure timely patient communications.

The role requires a BA in business or healthcare, 3–5 years in healthcare, excellent communication and project management, knowledge of EHR systems (Athena preferred) and Microsoft Office.

Qualifications

• Bachelor’s degree in business administration or healthcare field; experience may substitute some education.
• 3–5 years of healthcare experience required.

Responsabilités

• Maintain orderly and efficient office routines.
• Respond to patient inquiries and correspondence; prioritize work activities.
• Review statements, invoices, receipts, and charges; manage copay collections and A/R.
• Collaborate with clinicians and staff to ensure a positive patient experience.
• Provide documentation and triage patient calls; document interactions within 24 hours.
• Support physicians and nurses with chart documentation, faxes, and patient care tasks.
• Monitor voicemails and messages; re-route as needed and document actions.

Connaissances

Oral and written communication

Time management

Project management

Interpersonal skills

Medical terminology

Formation

Bachelor's degree in business administration or healthcare

Outils

Athena EHR

Microsoft Office

Description du poste

Elite DNA Behavioral Health in Ocala, FL seeks a full-time Office Manager to keep the clinic organized, responsive, and compliant. You’ll coordinate front-desk activities, support clinicians, manage documentation, and ensure timely patient communications.

The role requires a BA in business or healthcare, 3–5 years in healthcare, excellent communication and project management, knowledge of EHR systems (Athena preferred) and Microsoft Office.