Healthcare Office Concierge & Front Desk Coordinator

Denova Collaborative Health; Phoenix (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

401k match

Disability & life insurance

Holiday pay & PTO

Wellness program

Job summary

Denova Collaborative Health is seeking an Administrative Assistant to provide comprehensive administrative and operational support at Denova Headquarters in the Greater Phoenix area. The role supports multiple departments, maintains a professional front desk, and coordinates mail, facilities, and office operations in a full-time, non-exempt capacity reporting to the Chief Administrative Officer.

This position emphasizes confidentiality, HIPAA compliance, and a customer-focused, organized

Qualifications

• High school diploma or GED; Associate degree preferred.
• 1–2 years in a professional office or reception; healthcare experience preferred.
• Strong customer service mindset and professional presence.
• Intermediate Microsoft Office (Outlook, Word, Excel).
• Maintain HIPAA confidentiality and professional conduct.

Responsibilities

• Greet visitors and manage front desk operations.
• Coordinate mail, packages, and inter-department mail.
• Scan/forward medical records mail to Medical Records.
• Monitor faxes and route time-sensitive documents.
• Support Quality team with printing and mailing discharge letters.
• Order and maintain office supplies; coordinate facilities requests.

Skills

Customer service

Microsoft Office

Organizational skills

Verbal and written communication

HIPAA compliance

Bilingual English/Spanish

Education

High school diploma or GED

Associate degree preferred

Tools

Outlook

Word

Excel

Job description

Denova Collaborative Health is seeking an Administrative Assistant to provide comprehensive administrative and operational support at Denova Headquarters in the Greater Phoenix area. The role supports multiple departments, maintains a professional front desk, and coordinates mail, facilities, and office operations in a full-time, non-exempt capacity reporting to the Chief Administrative Officer.

This position emphasizes confidentiality, HIPAA compliance, and a customer-focused, organized