Clinic Manager - South Mountain Clinic

Jobvite, Inc.; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive low-cost medical, dental

Vision insurance

3.5% company retirement match

Disability insurance

Holiday pay, PTO

Pet insurance

Life insurance

Employee wellness program

Team discounts

Job summary

Denova Collaborative Health LLC seeks a Clinic Manager to lead a clinic-based patient services team, combining visionary operations with hands-on supervision. You will fill staffing gaps, set standards of excellence, and elevate the quality of care across facilities.

You will manage recruitment, ensure compliance, and oversee workflows for integrated primary and behavioral health services, while delivering direct patient care as needed. This role anchors our leadership team to improve outcomes.

Qualifications

• Leadership and team supervision skills.
• Strong communication and organizational abilities.
• Proficiency with Microsoft Office and medical equipment operations.

Responsibilities

• Lead and train a clinic support team delivering integrated primary, behavioral health, and psychiatric care.
• Supervise personnel, manage performance, and guide the team toward clinic goals.
• Oversee recruitment, hiring, retention, and quarterly staff evaluations.
• Monitor patient care standards and ensure clinical practice quality.
• Provide direct patient care as needed, including assessments and follow-ups.
• Ensure compliance with clinical guidelines and regulatory requirements.
• Manage clinic workflows to boost productivity and implement process improvements.
• Coordinate with providers and departments to ensure patient-focused care.

Skills

Leadership

Communication

Organizational skills

MS Office

Medical equipment operations

Education

High School Diploma or GED

AA/AS, BA/BS, MA/MS preferred

Tools

Microsoft Office

Job description

Job Purpose: As the Clinic Manager at Denova Collaborative Health, you'll lead and inspire our clinic-based patient services team. This pivotal role combines visionary operational management with dynamic, hands‑on supervision. You’re the proactive force stepping in to fill staffing gaps and pioneering innovative strategies that resonate with our clinic’s ambitions. As the first point of contact for our patients, you not only set the tone for their experience but also define the standards of excellence and compassionate care. In this role, you're not just managing—you're making a difference, serving as a fundamental pillar of our leadership team and elevating the quality of care at our facilities.

What You Will Do:

• Team Management:
• Lead and train a team of clinic support staff in delivering integrated primary, behavioral health, and psychiatric care.
• Supervise personnel, manage performance, and guide the team towards achieving clinic goals.
• Oversee recruitment, hiring, and retention of staff and conduct quarterly evaluations.
• Clinical Oversight:
• Monitor patient care and ensure high standards of clinical practice through your expertise.
• Provide direct patient care as needed, including assessments, treatments, and follow-ups.
• Ensure compliance with clinical guidelines and regulatory requirements.
• Operational Oversight:
• Manage clinic and patient workflows to boost productivity and suggest process improvements.
• Oversee all clinical workflows to ensure patient safety and foster a collaborative environment across departments.
• Act as a liaison with providers and other departments to coordinate and implement patient‑focused care. Ensure the clinic complies with state and federal laws and regulations.
• Patient Experience:
• Address and resolve patient concerns effectively.
• Partner with the Quality and Compliance departments to meet health and safety standards.
• Ensure the clinic meets performance standards in provider schedules, collections, no‑shows, patient wait times, and overall patient experience.
• Additional Responsibilities:
• Perform other duties as assigned to support the clinic's operations and objectives.

What We Need From You:

• Education: High School Diploma or GED required; Advanced degrees (AA/AS, BA/BS, MA/MS) preferred
• Experience: Minimum of 2-4 years’ experience managing a medical practice; 2 years’ experience in behavioral health setting preferred
• Certifications: Medical Assistant (MA) certificate or completion of a CAAHEP accredited/medical assisting program, RN, LPN, or CNA license preferred
• CPR, First Aid certification, and an Arizona Fingerprint Clearance card required
• Skills: Strong leadership, communication, and organizational skills. Proficient in Microsoft Office and medical equipment operations. Familiarity with various web browsers and general office equipment, including phones, computers, printers, and copiers.

Your Work Schedule:

• Join us onsite for dynamic workdays, Monday through Friday, from 8 AM to 5 PM.

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Enjoy holiday pay, PTO, pet insurance, and life insurance benefits.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.