Healthcare Navigator

Chsga; Summerville (GA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Paid time off with cash-out

7 paid holidays

Medical Insurance

Dental Insurance

Vision Insurance

Company-paid life & disability

401(k) with match

Referral Bonus Program

MyFlexPay

Job summary

Oakview Health & Rehab is seeking an Admissions Coordinator to manage pre-admission and admission processes, coordinate with families and referral sources, and ensure a smooth transition for new admissions. You will work closely with the Interdisciplinary Team to align patient needs with the most appropriate care settings.

The role requires knowledge of Medicare/Medicaid and long-term care admission requirements, along with proficiency in MS Office.

Qualifications

• Bachelor’s degree or associate’s degree with experience in admissions or healthcare navigation.
• Knowledge of Medicare, Medicaid, private pay and third-party reimbursement.
• Understanding of long-term care admission requirements and processes.
• Ability to interpret safety rules and maintain documentation.

Responsibilities

• Coordinate pre-admission and admission processes and obtain pertinent information.
• Verify that patient room is ready prior to admission.
• Provide support to patient/family during transition and routine visits to new admissions.
• Orient patients to the center environment and participate in IDT activities.
• Maintain communication with central intake and plan outreach for nights/weekends.
• Develop partnerships with healthcare partners to coordinate appropriate care settings.

Skills

Admissions coordination

Healthcare navigation

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

Bachelor’s degree in Business Administration, Social Work, Marketing or related field

Associate’s degree in related field with three years experience

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Join us atOakview Health & Rehab– a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communitiesFull Time:Starting Pay: $23.95 - $30.95/hourWeekly payBenefits Offered:myFlexPay – ability to receive pay before paydayPaid time off with ability to cash out7 paid HolidaysMedical InsuranceDental InsuranceVision InsuranceCompany Paid Life and Disability401(k) with matchReferral Bonus ProgramESSENTIAL DUTIES AND RESPONSIBILITIESCoordinate pre-admission and admission processes by obtaining pertinent information from patients and/or family members, referral sources, and centralized intake for admission and complete admission paperwork with family and patient.Verify that the patient room, etc. is ready prior to admission.Sustain contact and provide support to patient/families to include help in dealing with the patient’s transition.Provide frequent visits to new admissions to provide a consistent and well received patient experience.Orient the patient to the center environment.Participate in center’s IDT (Interdisciplinary Team) to assist in healthcare navigation needs.Maintain frequent contact with center’s central intake coordinator(s) within designated response times.Coordinate back up plans for outreach, tours and admissions processes for nights and weekends.Oversee development of center’s strategic outreach plans and activities.Develop partnerships and consistent communication flows with affiliated healthcare partners/navigators/advocates related to delivering the appropriate level of care, in the most appropriate setting and at the most appropriate time based on patient’s needs.Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.Performs other duties as necessary to ensure the success of the System.SKILLS AND ABILITIESMaintain up-to-date information about agencies to which referrals may be made.Communicate admission information to other departments.Complete understanding of Healthcare Navigation Statement and Support functionality.Complete understanding of admission packet and ability to explain to family/patient.Knowledge of long-term care admission requirements.Knowledge of advanced directives.Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.MINIMUM QUALIFICATIONSBachelor’s degree in Business Administration, Social Work, Marketing or related fieldAssociate’s degree in related field with three years experienceSUPERVISORY RESPONSIBILITIESNone.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several concrete variables in standardized situations.COMPUTER APPLICATION SKILLSThis job requires proficiency with the following computer applications:Microsoft Outlook Microsoft Excel Microsoft WordCERTIFICATES, LICENSES, REGISTRATIONSPlease see minimum qualificationsPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.EEO / M / F / D / V / Drug Free WorkplaceOakview Facebook