Healthcare Member Support Specialist

Metropolitan Jewish Health System; New York (NY); Vor Ort; USD 35.000 - 45.000; Vollzeit

Zusammenfassung

Metropolitan Jewish Health System in New York is looking for a Call Center Representative to provide support to members and providers by responding to inquiries regarding benefits and claims. The ideal candidate will have a High School Diploma and at least 6 months of call center experience, with excellent communication skills and the ability to handle multiple tasks efficiently. This position is essential for ensuring high-quality customer service in a fast-paced environment.

Qualifikationen

• High School Diploma required.
• Minimum 6 months of call center experience.
• Excellent skills in telephone communication and a professional demeanor.

Aufgaben

• Respond to member and provider inquiries in a call center environment.
• Record all calls and details regarding requests and complaints.
• Manage claim issues and adjust requests.

Kenntnisse

Telephone communication

Microsoft Word

Multitasking

Ausbildung

High School Diploma

Jobbeschreibung

Metropolitan Jewish Health System in New York is looking for a Call Center Representative to provide support to members and providers by responding to inquiries regarding benefits and claims. The ideal candidate will have a High School Diploma and at least 6 months of call center experience, with excellent communication skills and the ability to handle multiple tasks efficiently. This position is essential for ensuring high-quality customer service in a fast-paced environment.