The Healthcare Manager oversees all aspects of medical management, ensuring quality care of residents at the Center for Living and Learning, a Residential Treatment Facility.
Center for Living and Learning (CLL) is a nonprofit residential treatment facility thatprovides 24-hour care and supervision for persons with mental illness(es) on a peaceful 30-acre farm in Franklin, TN. CLL’s residential program is licensed by the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS). CLL uses an individualized, goal-setting programthat allows each resident to attain their highest level of functioning. The program is multidisciplinary, consisting of residential, psychiatric, and vocational support. Our integrated approach ensures a holistic perspective on each resident’s well-being. To learn more about who we are and what we do, please visit www.centerforlivingandlearning.com.
Job Responsibilities
General Responsibilities
- Care for residents with acute and/or chronic conditions, building relationships and responding to their physical and emotional needs, while delivering effective care
- Regularly assess medical needs of all residents
- Schedule, document, transport and accompany direct care residents to routine medical healthcare provider appointments
- Medication management including, but not limited to: maintaining inventory, pull/dispense/administer medication, document and implement medication changes and order with the pharmacy as directed by the supervising physician
- Ensure that daily medication protocols are followed
- Provide direct skilled nursing care to residents as needed for acute clinical needs.
- Conduct health assessments and monitor residents’ health as needed, utilizing the ClearTriage platform for guided assessment and disposition
- Train and supervise direct care on the administering and dispensing of medications to Direct Care residents
- Conduct staff training on basic medical knowledge
- Assist with resident intake, assessment and discharge planning
- Up to 2 hours of on call support per week
- Communicate regularly with families regarding resident needs and medical care according to established preferences
- Collaborate on resident treatment plans and participate in healthcare management
- Maintain and update medical policies, protocols, and standard operating procedures in compliance with the licensing board and standards of care in the state of Tennessee
- Coordinate medication destruction and maintain monthly medication destruction logs
- Perform monthly rounds and annual program reviews for the Automated External Defibrillator (AED)
- Support the psychiatric hospitalization process, including coordinating the intake, transportation, and communication with hospital staff and legal representatives
Administrative Responsibilities
- Ensure all resident medical records are current in both the physical medical chart (red book) and digital file
- Add medical appointments to the digital calendar and communicate appointments in a timely manner with necessary staff
- Maintain current insurance information and communicate with healthcare providers as needed
- Communicate necessary medical needs of residents with staff to ensure effective care
- Management of medical and psychiatric appointments including: scheduling, adding appointments to the digital calendar, communicating appointments with residents, creation and communication of notes
- Maintain organization of digital files
- Assist the Medical Director with psychiatric appointments, including note taking, prescription changes/orders, and overall collaboration
Regulatory Compliance
- Oversees healthcare quality and regulatory compliance
- Ensures adherence to HIPAA regulations in all communication
- Complies with licensure requirements through the TN Department of Mental Health
- Document and report any significant, medical incidents which occur onsite to licensure in consultation with Executive Director and Medical Director
Semi-Independent and Independent Living Care
- In collaboration with the independent manager, support residents’ ability to independently manage their medications and medical care
- Communicate weekly and as needed regarding resident specific needs, as well as schedule routine in person meetings for continuity of care.
Qualifications
Requirements/Qualifications
- RN
- PMH-BC preferred
- CPR/BLS certification
- At least three years of experience in psychiatric mental health nursing
- Strong leadership, communication, interpersonal and de-escalation skills
- Thorough understanding of psychiatric medications and therapeutic interventions
- Proactively address opportunities for improvement, develop solutions, and collaborate with the team to implement effective change
- Ability to quickly, calmly, and effectively adapt to change
- Work as a part of a professional team to promote and improve the mental health and well-being of each resident with open communication and respect for all
- Ability to respectfully guide, confront, advise, delegate, and direct residents in a therapeutic manner
Additional Information
PTO
403b
Details
- Date Posted: October 15, 2026
- Type: Full-Time
- Service Area: Health (Physical, Mental)
- Start Date: 10/26/2026
- Working Hours: 40 hrs/wk; M-F, 8:00am-4:00pm