Healthcare Mailroom Intake Specialist

WVU Medicine; Morgantown (WV); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekend hours

Holiday coverage

Job summary

PHH Peak Health Holdings in Morgantown, WV is seeking an Intake Clerk to support mail room operations and document processing. You will sort, scan, and route mail, ensuring HIPAA compliance and accurate data entry into systems. The role requires organizational skills and attention to detail in a fast-paced healthcare environment.

The position includes weekend work as needed and holiday coverage. Reporting to the Mail Room & Operations Intake Supervisor, you will help maintain efficient workflows

Qualifications

• High School diploma or equivalent.
• 1 year of admin, insurance, or customer service experience.
• Associate degree in healthcare or business preferred.
• 2+ years of admin, insurance, or customer service experience preferred.
• Experience in mail room operations, document intake, or related roles preferred.

Responsibilities

• Sorting, scanning, indexing, routing, printing, and mailing records per Medicare/business office standards.
• Assist incoming mail and deliver to departments; process outgoing mail.
• Ensure HIPAA compliance when processing incoming mail.
• Maintain HIPAA compliance when producing patient information.
• Log incoming/outgoing mail and track deliveries for reports.
• Receive, sort, and distribute mail and packages.
• Timely and accurate mail delivery to departments/individuals.
• Accurate data entry of document information into systems.
• Apply quality control to ensure data accuracy and completeness.
• Follow SOPs for document intake and processing.
• Follow security protocols for mail handling to prevent loss or theft.

Skills

HIPAA knowledge

Attention to detail

Organized

Multitasking

Microsoft Office

Relationship building

Education

High school diploma

Associate degree in healthcare or business

Tools

Microsoft Word

Excel

Office software

Job description

PHH Peak Health Holdings in Morgantown, WV is seeking an Intake Clerk to support mail room operations and document processing. You will sort, scan, and route mail, ensuring HIPAA compliance and accurate data entry into systems. The role requires organizational skills and attention to detail in a fast-paced healthcare environment.

The position includes weekend work as needed and holiday coverage. Reporting to the Mail Room & Operations Intake Supervisor, you will help maintain efficient workflows