Compassionate Patient Transport & Mail Courier

Beth Israel Lahey Health; Burlington (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health in Burlington, MA seeks a patient transport assistant to escort patients, deliver mail, and move equipment between departments. You will ensure patient safety, verify IDs, and maintain accurate records for testing and transport routes.

The role includes assisting with mail room duties, handling charts, and supporting transport operations across the clinic. A high school diploma and ability to read/write English are required; prior experience is helpful.

Qualifications

• Education: High school diploma or equivalent.
• Must be able to read, write and comprehend English and perform alpha-numeric sorting.

Responsibilities

• Escort patients using wheelchairs or stretchers and transport between departments, ensuring correct patient IDs and accompanying charts.
• Deliver and pick up patient-related items, mail, charts and equipment as requested by the dispatcher.
• Sort and process incoming/outgoing mail, apply postage, and maintain orderly mail logistics.
• Ensure transport equipment is safe and returned to proper locations after use.
• Participate in quality improvement activities and mandatory education.

Skills

English literacy

Alpha-numeric sorting

Education

High school diploma

Job description

Beth Israel Lahey Health in Burlington, MA seeks a patient transport assistant to escort patients, deliver mail, and move equipment between departments. You will ensure patient safety, verify IDs, and maintain accurate records for testing and transport routes.

The role includes assisting with mail room duties, handling charts, and supporting transport operations across the clinic. A high school diploma and ability to read/write English are required; prior experience is helpful.