Healthcare IT Solutions Engineer - Remote

DAS Health; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote work

Unlimited PTO

Health insurance

401(k) match

Life insurance

Disability insurance

Professional development

Career growth

Job summary

DAS Health is seeking a customer-focused Solutions Engineer to help healthcare organizations identify, scope, and implement technology solutions that drive business and clinical outcomes.

In this role, you will partner closely with clients, Account Managers, engineers, and operational teams to understand customer needs, translate requirements into actionable solutions, and develop Statements of Work (SOWs) that support successful project delivery.

Qualifications

• Experience in Solutions Engineering, Sales Engineering, or similar client-facing tech role.
• Ability to lead discovery conversations and translate needs into solutions.
• Experience developing SOWs, proposals, and implementation plans.
• Working knowledge of IT infrastructure, networking, cybersecurity, cloud services, hardware, software, and managed services.
• Strong written and verbal communication with executive stakeholders.
• Organizational, problem-solving, and analytical skills.
• Ability to manage multiple projects in a fast-paced remote environment.

Responsibilities

• Lead client discovery sessions to understand objectives, workflows, environments, requirements, constraints, and outcomes.
• Gather and document business and technical requirements, assumptions, dependencies, risks, and success criteria.
• Translate client needs into practical, value-driven healthcare technology solutions.
• Develop Statements of Work (SOWs), project scope documents, deliverables, timelines, and implementation plans.
• Partner with Account Managers to identify opportunities and advance projects through the lifecycle.
• Collaborate with engineering, cybersecurity, PM, support, procurement, and operations teams to validate feasibility.
• Communicate solution value and impact to technical and executive stakeholders.
• Handoff to implementation teams with thorough readiness and documentation.
• Support change requests, scope clarification, issue resolution, and customer communications.
• Maintain accurate documentation and customer records throughout engagement.
• Contribute to process improvements and reusable resources.
• Stay current on healthcare IT, cybersecurity, cloud, and managed services best practices.

Skills

Discovery sessions

Requirements gathering

SOW development

Executive communication

Project coordination

Cross-functional collaboration

IT infrastructure knowledge

Networking knowledge

Education

Bachelor's degree or equivalent

Tools

EHR platforms

HL7 / FHIR

Cloud services

Job description

DAS Health is seeking a customer-focused Solutions Engineer to help healthcare organizations identify, scope, and implement technology solutions that drive business and clinical outcomes.

In this role, you will partner closely with clients, Account Managers, engineers, and operational teams to understand customer needs, translate requirements into actionable solutions, and develop Statements of Work (SOWs) that support successful project delivery.