Healthcare IT Operations Senior Manager

Foundation Health Partners; Fairbanks (AK); Vor Ort; USD 80.000 - 129.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Temporary housing

Medical benefits

Vision & dental

401(k) with match

Tuition assistance

Student loan forgiveness

Onsite gym

Wellness programs

Discount programs

Annual raises

Paid time off

Zusammenfassung

Foundation Health Partners in Fairbanks, Alaska seeks an IT customer support leader to manage workflow and provide user-level support across multiple locations, including desktop support, telecommunications, and clinical informatics.

The role emphasizes leadership, budgetary input, and process improvement, with benefits like relocation assistance, temporary housing, and tuition support.

Qualifikationen

• Bachelor's degree in related field or equivalent experience.
• Minimum of four (4) years progressive healthcare experience or equivalent.
• Two (2) years in lead/supervisory role with leadership in project planning, reporting, or budgeting.

Aufgaben

• Identify, prioritize, direct and schedule customer requests and ensure resources meet needs.
• Develop and implement processes to increase facility operations efficiency and quality of service.
• Hires, trains, evaluates, and directs staff performance; contributes to budget planning.
• Assist I/T leadership in annual operational budgets and meeting financial goals.
• Participate in task forces to improve processes and customer satisfaction.

Kenntnisse

Leadership

Healthcare experience

Ausbildung

Bachelor's degree

Jobbeschreibung

Foundation Health Partners in Fairbanks, Alaska seeks an IT customer support leader to manage workflow and provide user-level support across multiple locations, including desktop support, telecommunications, and clinical informatics.

The role emphasizes leadership, budgetary input, and process improvement, with benefits like relocation assistance, temporary housing, and tuition support.