Healthcare IT: EHR & Clinical Systems Support Analyst

Valley View; Glenwood Springs (CO); Hybrid; USD 28,000 - 74,000; Full time

Benefits offered by this job

Life insurance

Flexible Spending Account (FSA)

Paid time off (PTO)

Tuition Assistance

403(b) Retirement Plan

Employee Assistance Program

Employee discounts

Job summary

Valley View Hospital in Glenwood Springs, CO is seeking a Clinical System Support Analyst (CSSA) for our IT department. The role focuses on supporting clinical workflows within EHR systems and ensuring efficient, user-friendly adoption across care teams.

Strong healthcare IT background and onsite with potential remote work as department needs allow. Responsibilities include documenting clinical requirements, collaborating across IT to deliver solutions, training staff, and driving system

Qualifications

• Minimum 3 years in healthcare business processes and Electronic Health Record (EHR) utilization.
• At least 3 years’ background in system implementation, maintenance, support, and data analysis, including hands-on involvement in deploying and optimizing clinical information systems.
• Advanced documentation and training skills within the healthcare field, such as developing user guides and leading instructional sessions for new staff members.
• Proven analysis and problem-solving skills, exemplified by resolving complex system issues under tight deadlines in fast-paced clinical environments.
• Highly skilled in multi-tasking, managing concurrent projects, and adapting to shifting priorities to meet departmental needs.
• Flexibility to influence and engage stakeholders at all organizational levels, ensuring seamless collaboration across departments.
• Demonstrated excellence in customer service, acting as primary liaison with vendors, contractors, and project sponsors to address concerns and deliver solutions.
• Strong project and program management expertise, including planning, execution, and support of large-scale healthcare IT initiatives.
• Exceptional written and verbal communication skills, used to effectively present recommendations and complex information to administrative leadership.
• Proficient with remote work technologies - such as video conferencing, collaboration platforms, and remote access tools to maintain productivity and clear communication in hybrid or off-site settings.

Responsibilities

• Lead support and documentation of clinical requirements within IT systems.
• Collaborate across IT teams to build clinician-focused solutions.
• Facilitate caregiver engagement and ensure effective EHR use.
• Drive system adoption, workflow improvements, and optimization.
• Manage stakeholder engagement across departments.

Skills

Healthcare IT

EHR utilization

Clinical workflows

Documentation

Customer service

Project management

Communication

Remote work tools

Education

Associate degree

Bachelor’s degree

Job description

Valley View Hospital in Glenwood Springs, CO is seeking a Clinical System Support Analyst (CSSA) for our IT department. The role focuses on supporting clinical workflows within EHR systems and ensuring efficient, user-friendly adoption across care teams.

Strong healthcare IT background and onsite with potential remote work as department needs allow. Responsibilities include documenting clinical requirements, collaborating across IT to deliver solutions, training staff, and driving system