Healthcare IT Desktop Technician

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 31,000 - 47,000; Full time

Job summary

Sturdy Memorial Hospital is seeking an IT Support Technician to assist staff with hardware and software issues across the PC environment. You will manage a ticket queue, provide service desk support, and contribute to IT projects and documentation.

The role requires an associate degree in a related field, strong teamwork and communication, and familiarity with Windows environments. A+ certification or Microsoft certs are a plus, with opportunities in healthcare IT.

Qualifications

• Associates degree in related field; work experience up to 2 years may substitute for education
• A+ Certification preferred; Microsoft certifications are a plus

Responsibilities

• Technical support and customer service to hospital staff
• Hardware and software deployment and maintenance
• Maintain ticket queue and support documentation
• Assist with IT projects and initiatives

Skills

Windows OS

Customer service

Communication

Multitasking

Education

Associates degree in related field

Tools

A+ Certification

M365 Environments

Entra

Intune

Job description

Sturdy Memorial Hospital is seeking an IT Support Technician to assist staff with hardware and software issues across the PC environment. You will manage a ticket queue, provide service desk support, and contribute to IT projects and documentation.

The role requires an associate degree in a related field, strong teamwork and communication, and familiarity with Windows environments. A+ certification or Microsoft certs are a plus, with opportunities in healthcare IT.