Healthcare IT Business Analyst: EHR & Workflow Optimization

Action Behavior Centers - ABA Therapy for Autism; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Action Behavior Centers - ABA Therapy for Autism is seeking a detail-driven IT Business Analyst to bridge clinical/operational teams and IT, translating business needs into clear technical requirements, user stories, and optimized workflows across our nationwide clinics.

You will partner with revenue cycle management, clinical leadership, and IT to implement and refine EHR and practice management software, while ensuring HIPAA compliance and effective change management across staff.

Qualifications

• Bachelor's degree or higher in a related field.
• 3+ years as a Business Analyst in healthcare or similar.
• Proficiency with Jira and Confluence for tracking and documentation.
• Experience with process mapping tools (Visio, Lucidchart, Miro).
• Basic SQL knowledge to validate data and tests.
• Familiarity with ABA workflows, healthcare billing/RCM, or EHR systems.

Responsibilities

• Elicit and document business requirements, translate into functional specs and user stories.
• Map As-Is and To-Be workflows for clinical and admin processes (intake, scheduling, billing).
• Configure and test enterprise platforms (e.g., EHR, practice management like CentralReach, Salesforce).
• Ensure HIPAA compliance and data governance across analytics and reporting pipelines.
• Support change management with training materials and SOPs.

Skills

Stakeholder management

Technical writing

Communication

Public speaking

Analytical skills

Project management

Attention to detail

Requirements elicitation

Agile / Jira

Education

Bachelor's degree in Business Administration / Information Systems / Computer Science

Tools

Jira

Confluence

Visio

Lucidchart

Miro

SQL

Job description

Action Behavior Centers - ABA Therapy for Autism is seeking a detail-driven IT Business Analyst to bridge clinical/operational teams and IT, translating business needs into clear technical requirements, user stories, and optimized workflows across our nationwide clinics.

You will partner with revenue cycle management, clinical leadership, and IT to implement and refine EHR and practice management software, while ensuring HIPAA compliance and effective change management across staff.