Healthcare IT: Application Analyst II – Go-Live & Support

Augusta Health Brand; Fishersville (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive insurance package

Tuition reimbursement

Onsite parking

Job summary

Augusta Health is seeking an Application Analyst II to support and optimize healthcare applications across departments. This role ensures PHI privacy, supports ongoing operations, and helps drive outcomes aligned with organizational priorities.

The Analyst collaborates with IT Applications to oversee application organization, maintenance, and evaluation while providing end-user education and go-LIVE support.

Qualifications

• Three years IT or healthcare experience.
• Has provided support or participated in a minimum of two go-LIVEs either at Augusta Health or in another environment.
• Has participated in the build/support of a computer application either at Augusta Health or in another environment.

Responsibilities

• Reviews, analyzes, and modifies systems including testing and installing to support organizational applications.
• Assists in the organization, maintenance and evaluation of documentation for supporting healthcare systems.
• Acts as a strong resource to healthcare team members for all aspects of the systems they support.
• Participates with fellow team members and appropriate user groups to evaluate requests and determine feasibility and advisability of system changes.
• Identifies educational needs and collaborates with appropriate organizational leaders to design and implement end user education.
• Assists team members and organizational leaders to analyze data and identify trends to improve organizational performance and clinical outcomes.
• Assists in training of application team members and provides them with support on departmental processes and policies.
• Participates in the development of downtime procedures for clinical documentation and evaluates effectiveness to assure that the hospital and clinics remain functional during system downtimes.
• Monitor and support implemented software and respond to issues as required making necessary corrections with appropriate change control.
• Utilize best practices for change management processes and communication, to maintain highest levels of system stability and reliability.
• Complies with all HIPAA standards when dealing with PHI and other patient data.
• Maintains strong working relationships with end users, vendors, and consultants while providing day-to‑day support of the applications.
• Provides “Go Live” support with applications.
• Participates in projects as needed and performs other duties as assigned.
• Provides on-call support as needed.

Education

High School Diploma

Job description

Augusta Health is seeking an Application Analyst II to support and optimize healthcare applications across departments. This role ensures PHI privacy, supports ongoing operations, and helps drive outcomes aligned with organizational priorities.

The Analyst collaborates with IT Applications to oversee application organization, maintenance, and evaluation while providing end-user education and go-LIVE support.