Applications Analyst III - HRIS

Augusta Health; Fishersville (VA); On-site; USD 74,000 - 113,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Earned Wage Access

Paid time off

Tuition reimbursement

Onsite parking

Job summary

Augusta Health in Virginia seeks a senior Applications Analyst III for the Human Resources domain. You will configure, support, and advance enterprise HR applications, leading projects from upgrades to new implementations.

Strong collaboration with clinical and business teams will be essential to optimize workflows and deliver measurable improvements. This role requires deep problem solving, meticulous attention to detail, and the ability to mentor other analysts while ensuring regulatory and IT

Qualifications

• High School Diploma or equivalent required.
• ITIL Foundation certification within 6 months of hire; vendor certs within 1 year.
• Five+ years of experience supporting, configuring, and optimizing enterprise applications in healthcare or business.
• Eligibility to work in the United States and meet Virginia employment requirements.

Responsibilities

• Serve as the primary application expert for assigned systems, managing configuration, upgrades, issues and changes.
• Lead or participate in cross-functional project teams to implement or optimize applications.
• Conduct workflow assessments and define system requirements for operational needs.
• Develop and maintain documentation for system configuration and support procedures.
• Provide advanced support to resolve incidents, including root cause analysis and trending.
• Collaborate with vendors and stakeholders to ensure reliable, secure application functionality.
• Coordinate testing, including test script creation and end-user support for changes.
• Deliver training and mentorship to other analysts and end-users.

Skills

Problem-Solving

Communication

Documentation

Training/Mentoring

Teamwork

Cybersecurity awareness

Education

High School Diploma

Bachelor's degree preferred

Tools

Epic

MEDITECH

Vendor certifications

Job description

• Pay or shift range: $73,694.40 USD to $112,756.80 USD
  The pay range reflects the current compensation range for this position at the time of posting. Individual offers are determined based on directly related experience, skills, education, internal equity, and other job-related factors. Not all candidates will qualify for the upper end of the posted range.

Description

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

The Applications Analyst III is a senior-level position responsible for the configuration, support, optimization, and advancement of enterprise applications used across Augusta Health. This role functions as a subject matter expert and serves as a liaison between operational departments and the IT team to ensure the effective use and continuous improvement of assigned systems. The analyst plays a leadership role in projects, including upgrades, new system implementations, and ongoing
optimization efforts.

This position requires excellent problem‑solving skills, strong attention to detail, and an ability to collaborate effectively across teams and departments. The Applications Analyst III will lead the implementation of new features, troubleshoot complex issues, and support clinical and business teams in leveraging technology to meet operational goals.

This role will focus on being an Application Analyst for Human Resources.

This position plays a critical role in supporting Augusta Health's mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

• Serve as the primary application expert for assigned systems, managing configuration, upgrades, issue resolution, and change requests.
• Lead or participate in cross‑functional project teams to implement, upgrade, or optimize applications.
• Conduct workflow assessments, define system requirements, and recommend enhancements to align technology with operational needs.
• Develop and maintain documentation for system configuration, workflows, and support procedures.
• Provide advanced support to resolve incidents and service requests, including root cause analysis and trending.
• Collaborate with vendors, technical teams, and operational stakeholders to ensure reliable, secure, and user‑friendly application functionality.
• Coordinate testing efforts, including test script creation, validation, and end‑user support for system changes.
• Deliver training and mentorship to other analysts and end‑users as appropriate.
• Ensure compliance with regulatory requirements, IT policies, and change management processes.
• Perform other duties as assigned, aligned with Augusta Health's mission and values.

Required Qualifications

• Education: High School Diploma or equivalent
• Licensure/Certification: ITIL Foundation Certification within 6 months of hire; Application‑specific certification(s) designated by the manager within 1 year of hire
• Experience: Five or more years of experience supporting, configuring, and optimizing enterprise applications in healthcare or business
• Driver’s License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Bachelor’s degree in healthcare, business, IT, or clinical practice
• Licensure/Certification: Epic, MEDITECH, or other vendor certifications related to assigned applications
• Experience: Eight or more years of experience; experience leading projects or mentoring staff
• Prior experience in a hospital, healthcare system, or related service‑oriented environment

  Competencies, Knowledge, Skills and Abilities

  • Ability to Prioritize and Manage Time Efficiently
  • Strong Written and Verbal Communication Skills
  • Proficiency in Using Computers and Software Applications
  • Commitment to Continuous Learning and Skill Development
  • Problem‑Solving and Critical Thinking Skills
  • Understanding and Active Support of Cybersecurity Risk Mitigation
  • Professionalism and Interpersonal Skills
  • Adaptability and Flexibility in Dynamic Environments
  • Customer Service Orientation
  • Consistent and Reliable Attendance and Punctuality

  About Augusta Health

  Augusta Health is an independent, nonprofit, mission‑driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255‑bed facility and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

  Discover more about our history, values, and community impact on our About Us Page .

  Equal Opportunity Statement

  Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

  We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.