Healthcare Intake & Referrals Specialist

TruHealth; Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Affordable medical/dental/vision

Paid time off

TeleDoc access

Disability plans

Employee Assistance Program

401K

Employee Referral Bonus

Job summary

American Health Plans in Lansing, MI is seeking a Referral and Intake Specialist to manage incoming referrals and verify benefits. This role emphasizes accuracy, empathy, and timeliness in coordinating with facilities.

You will screen information, obtain authorizations, and assign payer categories while upholding ethical standards and compliant processes. Flexible hours may be required.

Qualifications

• Three years healthcare experience preferred
• High school diploma required

Responsibilities

• Receives, screens and processes all referral information
• Verifies benefits and obtains prior authorizations to ensure services are reimbursable
• Ensures timely and accurate processing of referrals/admissions
• Back-up for review of potential insurance contracts
• Adheres to ethical business practices and maintains integrity
• Takes initiative and accepts responsibility for decisions
• Encourages a positive environment and teamwork
• Treats employees with respect and embraces diversity
• Promotes a safe and efficient work environment per policies
• Performs other duties as assigned by supervisor

Skills

Communication skills

Active listening

Education

High School Diploma

Job description

American Health Plans in Lansing, MI is seeking a Referral and Intake Specialist to manage incoming referrals and verify benefits. This role emphasizes accuracy, empathy, and timeliness in coordinating with facilities.

You will screen information, obtain authorizations, and assign payer categories while upholding ethical standards and compliant processes. Flexible hours may be required.