Healthcare Intake & Referrals Coordinator

TruHealth; Alton (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

TeleDoc 24/7/365 access

Disability plans (short/long-term)

EAP

401K with company match

Referral bonus

Job summary

American Health Plans is seeking a qualified intake specialist to receive, screen, and process referral information. The role includes verifying benefits, payment methods, and prior authorizations to ensure services are reimbursable before admission. Ideal candidates have 3 years in a healthcare setting and a high school diploma.

The position may require overtime and travel. Proficiency in Microsoft Office and basic scheduling systems is expected.

Qualifications

• Communication skills and active listening are required.
• High School Diploma is required.
• Three years healthcare-related experience preferred.

Responsibilities

• Receive, screen and process all referral information.
• Verify benefits, payment method and amounts.
• Obtain prior authorization to ensure services are reimbursable prior to admission.
• Ensure timely processing of referrals/admissions.
• Maintain courteous, ethical standards and teamwork in daily tasks.

Skills

Communication

Education

High School Diploma

Tools

Microsoft Suite

Outlook

Excel

Word

Job description

American Health Plans is seeking a qualified intake specialist to receive, screen, and process referral information. The role includes verifying benefits, payment methods, and prior authorizations to ensure services are reimbursable before admission. Ideal candidates have 3 years in a healthcare setting and a high school diploma.

The position may require overtime and travel. Proficiency in Microsoft Office and basic scheduling systems is expected.