Healthcare Intake & Referrals Specialist

TruHealth; Alabama; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Affordable Medical/Dental/Vision plans

Generous paid time off

TeleDoc 24/7/365 access to doctors

Optional disability plans

Employee Assistance Plan

401K with company match

Employee Referral Bonus Program

Job summary

American Health Plans, a division of American Health Partners, seeks a Referral Intake Specialist to manage referrals and intake data from facilities in Alabama. You will verify benefits, confirm payer details, obtain prior authorizations, and ensure accurate processing of admissions information.

Role requires strong communication, attention to detail, and proficiency with Microsoft Office; travel may be required and you’ll operate in a compliant, patient-focused environment.

Qualifications

• Three (3) years experience in a healthcare-related environment preferred.
• Strong communication and active listening skills.
• Ability to learn HRIS and scheduling systems.

Responsibilities

• Receives, screens and processes all referral information.
• Performs verification of benefits and payment method details.
• Obtains prior authorization to ensure services are reimbursable.
• Assigns appropriate payer category and scans information back to the facility.
• Ensures timely and accurate processing of referrals/admissions.

Skills

Communication skills

Active listening

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

American Health Plans, a division of American Health Partners, seeks a Referral Intake Specialist to manage referrals and intake data from facilities in Alabama. You will verify benefits, confirm payer details, obtain prior authorizations, and ensure accurate processing of admissions information.

Role requires strong communication, attention to detail, and proficiency with Microsoft Office; travel may be required and you’ll operate in a compliant, patient-focused environment.