Healthcare Intake & Eligibility Specialist

Canyon Home Care & Hospice LLC; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Job summary

Canyon Colorado Home Care & Hospice in Denver, CO is hiring an Intake Coordinator. This in-person role verifies eligibility and benefits, handles paperwork, and ensures all documents for billing are collected promptly after accepting referrals.

You will answer phones and emails professionally, coordinate with the billing team, and support operations in a friendly, team-oriented environment. Experience in home health or hospice is a plus.

Qualifications

• High school diploma or equivalent.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Strong attention to detail with excellent organizational skills.
• Well developed customer service and training skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Verify eligibility and benefits accurately and timely according to company policies.
• Process all required paperwork according to established procedures.
• Ensure billing documentation is collected before or soon after accepting referrals.
• Answer phones and emails in a professional and timely manner.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Independent working

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Canyon Colorado Home Care & Hospice in Denver, CO is hiring an Intake Coordinator. This in-person role verifies eligibility and benefits, handles paperwork, and ensures all documents for billing are collected promptly after accepting referrals.

You will answer phones and emails professionally, coordinate with the billing team, and support operations in a friendly, team-oriented environment. Experience in home health or hospice is a plus.