Intake Specialist

Home Caregivers Partnership LLC; Loveland (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Canyon Home Care & Hospice in Loveland is seeking a full-time Intake Specialist to join our office team. You will verify eligibility and benefits, process required paperwork, and gather all documents needed for billing, while handling calls and emails professionally in a busy office.

The ideal candidate is detail-oriented, proficient with Microsoft Office, and can work independently, delivering timely, accurate patient referrals and coordinating care with our team.

Qualifications

• High school diploma or equivalent qualification.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Strong attention to detail with excellent organizational skills.
• Well developed customer service and training skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Verify eligibility and benefits accurately and in a timely manner according to company policies.
• Process all required paperwork according to established procedures.
• Ensure all documentation needed for billing is collected prior to or soon after accepting the referral.
• Answer phone calls and emails in a professional and timely manner.

Skills

Communication skills

Attention to detail

Customer service

Independent work

Medical terminology understanding

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Canyon Home Care & Hospice is growing, and we need great people to join us! We are looking for a full-time Intake Specialist to work in our Loveland office. The right person will be detail-oriented, able to utilize technology effectively, work well in a busy office environment, and be dedicated to connecting patients with high-quality care.

The Intake Specialist must verify eligibility and benefits accurately and in a timely manner in accordance with company policies. Process all required paperwork according to established procedures. Ensures all documentation needed for billing is collected prior to or soon after accepting the referral. Answers phones calls and emails in a professional and timely manner.

Qualifications

• - High school diploma or equivalent qualification.
• - Understanding of medical terminology and administration processes.
• - Strong Microsoft Office skills.
• - Outstanding communication and interpersonal abilities.
• - Strong attention to detail with excellent organizational skills.
• - Well developed customer service and training skills.
• - Ability to work independently with minimal supervision.