Intake Specialist

Canyon-Home-Care-and-Hospice-1; Loveland (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

Canyon Home Care & Hospice is seeking a full-time Intake Specialist for our Loveland, CO office. The role focuses on eligibility verification, paperwork processing, and ensuring billing readiness while delivering professional phone and email support.

The candidate should be detail-oriented, tech-savvy, and capable of thriving in a busy office environment, with strong communication and customer service skills to connect patients with high-quality care.

Qualifications

• High school diploma or equivalent qualification.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Strong attention to detail with excellent organizational skills.
• Well developed customer service and training skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Verify eligibility and benefits according to company policies.
• Process all required paperwork per established procedures.
• Ensure billing documentation is collected before/after referrals.
• Answer phones and emails in a professional and timely manner.

Skills

Detail-oriented

Communication skills

Interpersonal abilities

Organizational skills

Independence

Technological proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Canyon Home Care & Hospice is growing, and we need great people to join us! We are looking for a full-time Intake Specialist to work in our Loveland office. The right person will be detail-oriented, able to utilize technology effectively, work well in a busy office environment, and be dedicated to connecting patients with high-quality care.The Intake Specialist must verify eligibility and benefits accurately and in a timely manner in accordance with company policies. Process all required paperwork according to established procedures. Ensures all documentation needed for billing is collected prior to or soon after accepting the referral. Answers phones calls and emails in a professional and timely manner.High school diploma or equivalent qualification.Understanding of medical terminology and administration processes.Strong Microsoft Office skills.Outstanding communication and interpersonal abilities.Strong attention to detail with excellent organizational skills.Well developed customer service and training skills.Ability to work independently with minimal supervision.