Healthcare Initiatives & Operations Coordinator

Össur; Nashville (TN); Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Matching

Paid Holidays

Vacation Days

Sick Days

Parental Leave

Training & Language Courses

Zusammenfassung

ForMotion, a global network of Orthotic and Prosthetic patient care clinics, is seeking an Operational Initiatives Coordinator to support planning, coordination, implementation, and sustainment of operational programs across a multi-site healthcare organization.

This role collaborates with Operations, Clinical Leadership, Shared Services, IT, and other cross-functional teams to drive operational excellence in a hybrid environment.

Qualifikationen

• Associate or bachelor’s degree in business, Healthcare Administration, Operations, or a related field; or equivalent combination of education and experience.
• One to three years of experience in healthcare operations, project coordination, clinic operations, shared services, or a related field.
• Experience coordinating projects, programs, or operational processes.
• Strong proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.

Aufgaben

• Provide administrative and operational support for enterprise-wide initiatives, projects, and operational programs.
• Coordinate assigned initiative activities, timelines, deliverables, and follow-up tasks to ensure projects remain on track.
• Support onboarding and integration activities for newly acquired clinics, including system readiness, communication, training coordination, and operational transition support.
• Assist with EMR-related implementations, enhancements, testing, and adoption activities.
• Develop, maintain, and distribute project documentation, SOPs, job aids, reference materials, and operational communications.
• Coordinate meetings, training sessions, testing activities, and stakeholder communications related to operational initiatives.
• Track initiative progress and maintain project documentation, action items, risks, and status updates.
• Assist with change management efforts by supporting training delivery, end-user communication, and adoption monitoring.
• Support operational programs such as patient outreach initiatives, Net Promoter Score (NPS) programs, SOP management, patient experience initiatives, and other organizational programs.
• Support data collection and analysis efforts to measure program effectiveness and identify opportunities for improvement.
• Manage all online insurance portals across company platforms.
• Provide remote and occasional on-site support for operational initiatives, training events, integrations, and market-specific needs.
• Maintain a high level of organization, accuracy, and professionalism while managing multiple priorities.
• Perform other duties as assigned.

Kenntnisse

Project coordination

Healthcare operations

Communication skills

Multitasking

Ausbildung

Associate or Bachelor’s degree in Business/Healthcare Administration/Operations

Tools

Microsoft Office Suite

Jobbeschreibung

ForMotion, a global network of Orthotic and Prosthetic patient care clinics, is seeking an Operational Initiatives Coordinator to support planning, coordination, implementation, and sustainment of operational programs across a multi-site healthcare organization.

This role collaborates with Operations, Clinical Leadership, Shared Services, IT, and other cross-functional teams to drive operational excellence in a hybrid environment.