Healthcare Improvement Program Manager

Medasource; United States; Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Medasource is seeking a Healthcare Improvement Program & Operations Specialist to lead hands-on program management across a portfolio of healthcare improvement initiatives.

Location: Indianapolis, IN or remote, with start ASAP and an 18-month duration with potential extensions. The role coordinates timelines, budgets, contracts, data, and external partner commitments to ensure projects stay on track.

Qualifikationen

• 5+ years of program/project management in complex multi-stakeholder environments.
• Healthcare, healthcare quality improvement, health systems, public/global health experience.
• Strong experience managing timelines, deliverables, budgets, contracts, data, and multiple workstreams.
• Comfortable working directly with external stakeholders and health-system partners.
• Strong analytical judgment to question data, identify gaps, and raise concerns professionally.

Aufgaben

• Manage multiple healthcare improvement initiatives across a complex portfolio.
• Develop and maintain project plans, timelines, milestones, budgets, contracts, deliverables, and dependencies.
• Track partner commitments and drive accountability and follow-through.
• Support leads in managing relationships with health systems and external organizations.
• Independently conduct routine status meetings and participate in biweekly/quarterly stakeholder meetings.
• Review data and project materials for accuracy, completeness, and gaps; raise questions to partners.
• Support measurement, outcomes, and reporting activities.
• Coordinate with Medical Affairs, Legal, Ethics & Compliance, Finance, Procurement, and other functions.
• Conduct landscape and data analyses related to healthcare improvement and opportunities.
• Identify and implement opportunities to streamline portfolio processes.
• Leverage AI tools like Claude and Copilot to improve program execution.

Kenntnisse

Program management

Healthcare domain knowledge

Data analysis

Stakeholder management

Budgeting

Tools

Smartsheet

MS Project

Power BI

Claude

Microsoft Copilot

Jobbeschreibung

Job Title: Healthcare Improvement Program & Operations Specialist

Location: Indianapolis, IN or Remote

Duration: 18-months with possibility of extensions

Start Date: ASAP

Job Description:

The Healthcare Improvement Program & Operations Specialist will provide hands‑on program management and operational support across a complex portfolio of healthcare improvement initiatives. The role will coordinate multiple projects, tracking timelines, deliverables, budgets, contracts, data, outcomes, and external partner commitments while ensuring projects stay on track.

The ideal candidate brings strong healthcare and health‑systems knowledge, with experience in areas such as quality improvement, health systems strengthening, implementation science, global health, and/or program management. They will work directly with health systems and external partners, independently manage routine project discussions, identify data gaps or risks, and proactively drive follow‑through.

Responsibilities:

• Manage multiple concurrent healthcare improvement initiatives across a complex portfolio.
• Develop and maintain project plans, timelines, milestones, budgets, contracts, deliverables, and dependencies
• Track partner commitments and proactively drive accountability and follow‑through.
• Support HCI Leads in managing relationships with health systems and external organizations.
• Independently conduct routine status meetings and participate in biweekly and quarterly stakeholder meetings.
• Review data and project materials for accuracy, completeness, and gaps; raise questions and concerns with internal and external partners.
• Support measurement, outcomes, and reporting activities.
• Coordinate with Medical Affairs, Legal, Ethics & Compliance, Finance, Procurement, and other functions.
• Conduct landscape and data analyses related to healthcare improvement and emerging HCI opportunities.
• Identify and implement opportunities to streamline and improve portfolio processes.
• Leverage AI and technology tools, including Claude and/or Microsoft Copilot, to improve program execution.

Qualifications:

• 5+ years of program/project management experience in complex, multi-stakeholder environments.
• Meaningful experience in healthcare, healthcare quality improvement, health systems, public health, or global health.
• Strong experience managing timelines, deliverables, budgets, contracts, data, and multiple workstreams.
• Comfortable working directly with external stakeholders and health-system partners.
• Strong analytical judgment and ability to question data, identify gaps, and raise concerns professionally.

Preferred Experience

• Quality Improvement / Healthcare Quality Improvement
• Implementation Science / Implementation Research
• Global Health
• USAID or U.S. government-funded health programs
• Health-system transformation or program implementation
• Experience working within a health system on improvement initiatives
• Public-private partnerships
• Healthcare professionals who transitioned into program, quality, or operations roles, including RNs, pharmacists, NPs, PAs, and related backgrounds
• Experience in pharmaceutical, biotech, healthcare, life sciences, or other regulated environments
• CPHQ, PMP, CAPM, or similar certification is a plus, but not required
• Experience with Smartsheet, MS Project, Power BI, or similar tools