Guest Relations

Prime Healthcare; Elgin (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

Prime Healthcare is seeking a Guest Relations professional to handle administrative tasks within the Security Department. The role involves interacting with leaders, physicians, employees and visitors, while greeting every staff member and guest with professionalism and kindness.

The position requires strong communication skills, attention to detail, and proficiency in Microsoft Office. Experience in healthcare reception and bilingual abilities are a plus.

Qualifications

• High school graduate or equivalent required.
• Previous receptionist or customer service experience, ideally in healthcare.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Responsibilities

• Perform various administrative assistant and clerical duties in the Security Department.
• Interact with leaders, physicians, employees and visitors with professionalism and kindness.
• Greet all staff and guests at the Facility.
• Participate in the department’s performance improvement activities.
• Understand and follow the organization’s policies, procedures and behavior standards.

Skills

Microsoft Office

Bi-lingual

Education

High School Graduate or equivalent

Job description

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School Graduate or equivalent.
• Previous receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Pay Transparency

Saint Joseph Hospital - Elgin offers competitive compensation and a reasonable compensation estimate for this role is $19.20. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf