Healthcare Growth Advisor

Basata; Tempe (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Drive real impact

Shape something meaningful

High ownership

Job summary

Basata in Tempe, AZ is looking for a Growth Partner to serve as a trusted advisor for medical practices, optimizing performance and fostering growth through our innovative platform. You'll mentor administrative staff, oversee customer relationships post-implementation, and ensure practices are maximizing their referral workflows.

We're seeking individuals with over five years of experience in customer success, a strong grasp of healthcare operations, and outstanding coaching abilities. This role emphasizes high accountability and offers a chance to drive real impact in healthcare.

Qualifications

• 5+ years of experience in customer success or account management.
• Expertise in healthcare workflows and operations.
• Experience in coaching non-technical audiences.

Responsibilities

• Own portfolio of medical practice customers.
• Conduct regular business reviews with leadership.
• Coach staff on workflows for platform adoption.
• Monitor customer health signals proactively.

Skills

Understanding of healthcare operations

Customer success experience

Coaching and training skills

Strong communication skills

CRM proficiency

Tools

HubSpot

Job description

Basata in Tempe, AZ is looking for a Growth Partner to serve as a trusted advisor for medical practices, optimizing performance and fostering growth through our innovative platform. You'll mentor administrative staff, oversee customer relationships post-implementation, and ensure practices are maximizing their referral workflows.

We're seeking individuals with over five years of experience in customer success, a strong grasp of healthcare operations, and outstanding coaching abilities. This role emphasizes high accountability and offers a chance to drive real impact in healthcare.