Healthcare Fulfillment Specialist: Fast-Paced Impact

Aston Carter; Barrington (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k)

Life Insurance

Disability

HSA

Transit benefits

Employee Assistance Program

PTO

Job summary

Aston Carter is seeking a Fulfillment Specialist in Hoffman Estates, IL to assemble, label, and ship at-home testing kits while handling sensitive information with care.

You will support a fast-paced fulfillment and mailroom, with a schedule Monday–Friday and occasional overtime on Saturdays during peak periods. This role focuses on accuracy, productivity, and cross-functional collaboration to ensure timely delivery and healthcare access.

Qualifications

• High school diploma or GED completed.
• Strong organizational skills with the ability to multitask effectively.
• Consistent reliability and dependability in attendance and performance.
• Ability to follow written and verbal instructions accurately.
• Ability to learn quickly and adapt to new processes and tools.
• Ability to work with speed while maintaining accuracy in a fast-paced environment.
• Willingness and ability to work flexible hours based on volume and demand, including support across fulfillment, kit creation, and lab-side tasks.

Responsibilities

• Perform daily fulfillment tasks such as labeling, hand-assembling kits, recording information, maintaining records, copying, printing, and completing similar duties using appropriate computer programs.
• Label kits with patient information accurately and verify that each kit is correct and complete before shipping to the customer.
• Fulfill mail orders while consistently meeting established productivity and quality standards.
• Pull the correct product for the correct customer and ensure it is placed in the appropriate box with the correct label.
• Maintain confidentiality and comply with HIPAA requirements while handling addresses, phone numbers, and other sensitive information.
• Manage, coordinate, and fulfill customer orders, including those related to Medicare and Medicaid services.
• Serve as a subject matter expert on order fulfillment processing and act as a key resource to sales and other internal teams.
• Partner with other functions to resolve or elevate issues that may prevent on-time order fulfillment.
• Track all orders using delivery and shipping software to monitor status and ensure timely completion.
• Prepare outgoing mail for delivery by mail carriers, including sorting and organizing packages and correspondence.
• Use scanning equipment to capture information about packages and ensure accurate tracking.
• Create and apply shipping labels for outgoing packages and ensure all documentation is complete and correct.
• Support general mailroom activities such as opening, filing, sorting, and distributing mail as needed.
• Assist with inventory-related tasks, including tracking supplies and ensuring adequate stock for kit assembly and order fulfillment.
• Work flexibly across fulfillment, kit creation, and lab-side tasks as volume and demand require.
• Maintain strong attendance and communication to support team productivity and project timelines.

Skills

Organizational skills

Multitasking

Reliability

Ability to follow instructions

Adaptability

Speed with accuracy

Flexible hours

Education

High school diploma or GED

Job description

Aston Carter is seeking a Fulfillment Specialist in Hoffman Estates, IL to assemble, label, and ship at-home testing kits while handling sensitive information with care.

You will support a fast-paced fulfillment and mailroom, with a schedule Monday–Friday and occasional overtime on Saturdays during peak periods. This role focuses on accuracy, productivity, and cross-functional collaboration to ensure timely delivery and healthcare access.