Healthcare Front Office Admin Specialist

CP08 Carilion Healthcare Corporation; Christiansburg (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

Carilion Clinic in Christiansburg is seeking a Healthcare Administrative Associate to support front office operations, including patient registration, scheduling, and customer service, ensuring smooth patient flow and care delivery in a busy clinic.

The role involves managing phone systems, verifying demographics and insurance, collecting payments, coordinating referrals, maintaining medical records, and using EMR systems to document and report.

Qualifications

• High school diploma or GED required.
• No prior healthcare experience required.
• Strong customer service orientation and communication skills.
• Knowledge of medical terminology and electronic medical records.
• Proficient in data entry and Microsoft Office applications.

Responsibilities

• Register patients and schedule appointments.
• Check-in and check-out, verify demographics and insurance.
• Collect co-pays and balances; balance daily transactions.
• Coordinate referrals and obtain authorizations.
• Maintain medical records per regulatory standards.
• Support billing, charge entry, and EMR data entry.

Skills

Customer service orientation

Communication skills

Multitasking

Attention to detail

Proficiency with medical terminology

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Scheduling software

Job description

Carilion Clinic in Christiansburg is seeking a Healthcare Administrative Associate to support front office operations, including patient registration, scheduling, and customer service, ensuring smooth patient flow and care delivery in a busy clinic.

The role involves managing phone systems, verifying demographics and insurance, collecting payments, coordinating referrals, maintaining medical records, and using EMR systems to document and report.