Healthcare Front Desk & Visitor Services

Ciena Healthcare; Bad Axe (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Courtney Manor, a facility operated by Ciena Healthcare, is seeking a Receptionist to greet visitors, answer calls, and provide clerical support while upholding confidentiality and professionalism.

The role requires a minimum high school diploma and basic computer skills; typing 50–60 wpm is preferred. We offer medical/dental/vision, 401(k) with match, life insurance, tuition and student loan reimbursement, and competitive pay.

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.
• Computer skills are required.
• Meets state and federal criminal background check requirements.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to be able to direct visitors and phone calls.
• Directs walk-in applicants to electronic application process
• Organize work to be addressed by receptionist on other shifts.
• Ensures vendors and visitors sign in and out.
• Ensuring residents sign in and out of the facility as required per policy.
• Provide clerical support for the Administrator and other staff, as directed.
• Adhere to confidentiality requirements.
• Announce emergency codes and instructions over public address system as required.
• Enters demographic information into the Electronic Medical Record, as directed by the Administrator.
• Demonstrate knowledge of and respect for the rights, dignity and individuality of each resident in all interactions.
• Know of emergency and disaster procedures of the facility.
• Demonstrate respect for co-workers and respond to needs of residents by complying with facility policies.
• Demonstrate ability to prioritize tasks/responsibilities and complete duties within allotted time.
• Ability to carry out the essential functions of this job (with or without reasonable accommodation).
• Assure participation in relevant in-service training sessions.
• Attend and participate in facility meetings, as assigned.
• Access continuing education opportunities appropriate to responsibilities.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

Courtney Manor, a facility operated by Ciena Healthcare, is seeking a Receptionist to greet visitors, answer calls, and provide clerical support while upholding confidentiality and professionalism.

The role requires a minimum high school diploma and basic computer skills; typing 50–60 wpm is preferred. We offer medical/dental/vision, 401(k) with match, life insurance, tuition and student loan reimbursement, and competitive pay.