Healthcare Front Desk Security Officer – Visitor Access

AUS; Irving (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Allied Universal is seeking a Security Officer Full Time Visitor Services in Irving, TX to greet visitors, control access, and support security operations in a healthcare setting. You will provide courteous customer service, maintain records, and respond to incidents with professional calm.

The role emphasizes front-desk presence, professionalism, and adherence to privacy and safety procedures while delivering reliable security solutions for patients, staff, and guests.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out site-specific procedures, access-control protocols, and security-related policies at a healthcare location.
• Staff the front desk, greet and direct visitors, verify identification and visitor credentials, issue visitor passes, and maintain accurate entry and sign-in records.
• Monitor access points, visitor activity, and security-related systems from the front desk, reporting unusual activity or policy concerns to appropriate personnel.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Communicate professionally with healthcare personnel, patients, visitors, and Allied Universal leadership while maintaining confidentiality and a welcoming front-desk presence.

Skills

Customer service

Computer literacy

Age requirement

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Full Time Visitor Services in Irving, TX to greet visitors, control access, and support security operations in a healthcare setting. You will provide courteous customer service, maintain records, and respond to incidents with professional calm.

The role emphasizes front-desk presence, professionalism, and adherence to privacy and safety procedures while delivering reliable security solutions for patients, staff, and guests.